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Senior Lettings Negotiator – Job Description
Overview
Senior Lettings Negotiator, liaising between landlords and prospective tenants. The role involves generating new business, conducting valuations, marketing rental properties, conducting viewings, negotiating tenancy terms, and ensuring a smooth and compliant letting process from start to finish.
A bit about us
We are a long established local independent estate agency with offices in Brighton and Rottingdean. We pride ourselves on providing excellent customer service and going the extra mile for our clients. We are seeking a good team player ready to join a friendly, close-knit team.
Key Responsibilities
Generating New Business
- Carrying out valuations of rental properties
- Generating more valuation appointments to expand the portfolio
- Advise landlords on rental values, market trends, and ways to maximise property appeal.
Property Marketing & Client Management
- Build and maintain strong relationships with landlords and tenants and be prepared to go the extra mile.
Viewings & Tenant Interaction
- Manage enquiries and book property viewings.
- Conduct in-person viewings, highlighting property features and answering tenant questions.
- Gather feedback from applicants and relay it to landlords.
Negotiation & Tenancy Progression
- Negotiate offers between tenants and landlords (rent, move-in dates, special conditions).
- Follow compliance procedures (Right to Rent checks, referencing, anti-money-laundering checks where relevant).
- Prepare tenancy agreements and necessary paperwork.
- Coordinate move-ins, inventories, cleaning, check-ins, and key handovers.
Administration & Compliance
- Maintain accurate records on CRM systems.
- Ensure compliance with lettings legislation
- Work closely with property management and maintenance teams to resolve issues quickly and looking after a small portfolio of properties.
Required Skills & Experience
- Strong communication and customer-service skills.
- At least three years of experience
- Confident negotiator with the ability to close deals.
- Good knowledge of local rental market.
- Ability to work under pressure and multi-task.
- Professional, well-presented, and punctual.
- Computer literacy.
- Valid driving licence and must have own car
Preferred Qualifications
- Experience in residential lettings
- ARLA/Propertymark qualification (desirable but not always essential).
Typical Salary
- Basic salary of £30,000 – £35,000 plus commission/bonus, depending on performance and experience.
£25k per annum
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