Field engineer

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. 

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

What will you be doing? 

• Diagnose and repair faults across RF, fibre optic and copper telecoms networks.

• Carry out planned preventative maintenance (PPM), inspections and equipment testing

• Install, configure, commission and support telecoms and radio network equipment

• Respond to service-affecting incidents and emergency callouts within SLA targets

• Participate in a 24/7 on-call rota, including weekends and out-of-hours support.

• Maintain accurate service records, fault reports and maintenance documentation.

• Provide timely updates to customers, management, suppliers and contractor

• Ensure compliance with health, safety and quality standards, including RAMS

• Work independently across customer sites throughout the UK and Ireland

• Carry out installation and testing activities at height using appropriate safety equipment.

What you’ll bring? 

• Strong technical knowledge of telecoms systems, including RF, fibre optic and copper networks

• Experience in fault diagnosis, repair, installation and commissioning of telecoms equipment.

• Experience rigging, installing and maintaining telecoms equipment at height, with a strong focus on safe working practices

• Skilled in fibre optic splicing, testing and fault-finding techniques

• Strong problem-solving, communication and organisational skills

• Full UK driving licence and willingness to travel extensively

• Eligible for Security Clearance and able to work independently and safely at height

• Ability to commit to e xtensive travel, occasional overnight  stays  and  participation in a 24/7 on-call

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

· Matched or contributory pension scheme

· Online GP service, 24 hours a day, 365 days a year  

· Employee assistance programme

· My Rewards portal, access to 1000’s of retail discounts

· Life assurance

· Cycle to work, salary finance and give as you earn schemes

· Enhanced maternity, paternity leave and adoption leave

· Reward and recognition scheme

In addition, this role offers;

• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

· We’re responsible and go further for our people, clients, communities and the planet

· We’re open and seek new and better ways of exceeding expectations

· We’re together and as one team; the whole is greater than the sum of the parts

· We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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