Commercial Assistant

Job Introduction

Position: Commercial Assistant

Location: Cramlington

Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. With over 25,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.

We’re proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules to biologics and gene therapies, and we work with more than 3,000 global customers. To learn more, visit

About The Role

We’re looking for a Commercial Assistant to join our team in Cramlington to support in the efficient execution of key local commercial processes to drive effective communication between the site, customers and business development teams. As well as to support the Commercial Manager with proposals and RFPs from prospective customers with scoped project activities and deliverables.

Key Responsibilities

• Maintain client relationships and support the business, balancing and driving both the client’s and site requirements.
• Take the lead on general office administration duties as well as remaining flexible to additional ad hoc office-based task requirements.
• Work with the existing office administrator to ensure there is always cover provided.
• Schedule client visits and ensure logistics, conference rooms are aligned and sufficiently prepared.
• Support the global business relationship with key accounts through understanding the client’s organization and business needs to ensure overall approach is client centric versus site centric.
• Identify the decision structure related to product supply and third-party manufacturing and develop an understanding for execution and implementation of supply agreements.
• Assist in the development of annual site revenue budget
• Understand client financial processes, resolve issues alongside site financial department such as escalation of overdue invoices.
• Liaise with Project leads and technical teams to track revenue milestones and perform monthly invoicing accordingly.

Candidate Profile

• Good understanding of pharmaceutical development activities and processes. API Development is advantageous but not essential.
• Understanding of revenue impact to business and the importance project delivery
• Experience in working with a cross functional team who are not direct reports
• Excellent people skills and ability to listen and leverage the skills and knowledge of the project team while challenging them to achieve best possible result for the customer and business.
• Provide strategic commercial outlook with consideration to the impact of tactical decisions to the business.
• Strong communication and presentation skills with confidence to be the face of the business with customers.
• Resilient, resourceful, and self-sufficient.
• Excellent organisational skills.

Why Pharmaron?

Collaborative Culture

Thrive in a supportive and inclusive environment where teamwork, learning and innovation are at the core of what we do.

Impactful Work

What you do here contributes directly to the development of life‑changing medicines.

Career Growth

We invest in your development offering continuous learning, technical training and opportunities to grow within a fast‑expanding global organisation.

People‑Centric Values

Our cultural values, Employees Number One and Clients Centered , guide everything we do and set us apart in the industry.

How to Apply

Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!