EL/PL Litigated Supervisor

Department: Legal

Employment Type: Permanent - Full Time

Location: Bolton

The Keoghs Casualty business unit is seeking to recruit a Qualified Solicitor or equivalent as a Technical Support Lawyer (TSL). The TSL will lead a group of Fast Track file handlers or assistants working dealing with EL/PL litigated claims. Driving technical excellence in a commercial manner across all files.

This diverse role offers an excellent opportunity to train, mentor and develop others. The TSL will be key to driving innovative strategies and embedding KYO practices.

The TSL will also carry their own caseload of predominantly Multi Track files.

Key Responsibilities

• The supervision and development of their aligned handlers and/or assistants and will lead, encourage and mentor them to deliver technical excellence.

• Drive financial authority audits

• Drive technical excellence

• Ensure files are handled in a commercial manner

• Devising strategies on files within sub-team and ensuring they are delivered.

• Supporting the handlers to work economically on cases whilst delivering the best possible outcome for clients.

• Guide their team to be able to identify opportunities for files that are better suited to being handled in our specialist hourly rate teams.

• Embed any KYO strategies.

• From time to time be required to support colleagues in client facing roles such as CAM/DCAM/PPC to support technically on designated clients.

• Be involved in client audits

• Potential for face to face client meetings, training sessions, case surgeries and workshops and client socialising

• Attend internal technical meetings and disseminate information to their team.

• Devise and deliver training bespoke to the needs of their sub team, supported by PDPs

In addition, the TSL will carry their own caseload and be responsible for:

• Building relationships with Keoghs clients - liaising with large insurers

• Manage a mixed caseload of EL/PL predominantly Multi-Track cases consisting of claims typically valued between £25k - £100k

• Achieve targets in terms of chargeable hours, WIP and the collection of client MI

The above is not a definitive list of possible work which may be delegated.

Skills, Knowledge and Expertise

• Qualified Solicitor/CILEX

• Experience of handling a caseload of EL/PL files up to £100k is essential

• Previous litigation experience is essential

• Previous supervision experience is essential

• Financial Authority of at least £25k

• Good advocacy skills.

• Positive, confident and enthusiastic.

• Excellent listening, verbal and written communication skills.

• Excellent client care skills and evidence of working to client guidelines.

• Ability to prioritise work, keep to deadlines and work under pressure.

• High level of analytical skills.

• Ability to make decisions and delegate effectively.

• Ability to anticipate problems and identify solutions.

• Ability to win the trust and confidence, inspire and motivate

• The ability to demonstrate resilience

• Excellent IT skills

• Ability to act as a role model to others

Values

We are connected

We are Dynamic

We are Innovative

We succeed together

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation