Multi Task Plumber

3 Month Contract With A Local Authority

Job Purpose

To deliver a high-quality responsive repairs and maintenance service across Northamptonshire Partnership Homes' housing stock, carrying out plumbing repairs and a range of multi-trade works within occupied residential properties.

The postholder will be responsible for completing repairs safely, efficiently and to a high standard of workmanship, while providing excellent customer service and contributing to the effective maintenance of residents' homes. The role requires a flexible, multi-skilled approach and the ability to work independently using mobile technology and scheduling systems.

Key Responsibilities

• Carry out plumbing repairs, maintenance and installations within occupied residential properties.
• Diagnose faults and undertake effective first-time repairs wherever possible.
• Deliver a wide range of multi-trade repairs including basic carpentry, tiling, patch plastering and other associated maintenance works.
• Complete responsive and planned maintenance works in line with service standards and timescales.
• Ensure all work is carried out safely and in accordance with relevant legislation, regulations and health and safety requirements.
• Provide excellent customer service and maintain a professional approach when working within residents' homes.
• Accurately record completed work, materials used and follow-on works through PDA and mobile working technology.
• Liaise with tenants, supervisors and scheduling teams to ensure repairs are completed efficiently.
• Identify and report any additional repairs, safeguarding concerns or property issues discovered during visits.
• Maintain company vehicles, tools and equipment in a safe and serviceable condition.
• Ensure materials and stock are used efficiently and appropriately.
• Work collaboratively with colleagues and contractors to support service delivery and performance targets.
• Contribute to achieving repairs performance indicators and customer satisfaction targets.
• Maintain accurate records and comply with all organisational procedures and policies.

Requirements

Essential

• Proven experience working as a Plumber within domestic repairs, maintenance or housing environments.
• Experience carrying out plumbing maintenance and repair works in occupied properties.
• Multi-skilled experience across additional trades such as:
  • Carpentry
  • Tiling
  • Patch plastering
  • General property repairs
• Experience working within Social Housing, Local Authority or Housing Association properties.
• Strong customer service and communication skills.
• Ability to diagnose faults and identify appropriate repair solutions.
• Experience using mobile working technology, PDA devices or electronic job management systems.
• Ability to work independently and manage workloads effectively.
• Good knowledge of health and safety requirements within property maintenance.
• Full UK Driving Licence.

Desirable

• NVQ Level 2 or Level 3 in Plumbing or equivalent qualification.
• Experience working within responsive repairs services.
• Additional trade qualifications.
• Knowledge of Social Housing repairs performance standards.
• Experience working within occupied tenanted properties.

Additional Information

• Location: Westbridge Depot, 9-13 St James Mill Road, Northampton, NN5 5JW
• Hours Per Week: 37.5 Hours (Monday to Friday, 8:00am - 4:00pm, 30-minute break)
• Payment Frequency: Bi-Weekly Payments
• DBS Requirement: Basic DBS Required