Business Admin Level 3 Apprenticeship - Bishops Cleeve Primary Academy

Summary

We are currently seeking to recruit a hardworking and enthusiastic individual to join our administration team. The School Administrator Apprentice will be expected to give comprehensive administrative support to the admin team.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Increases to NMW after 12 months

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8.00am - 4:00pm. Friday, 8.00am - 3:30pm.

37 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To undertake a Level 3 Business Administrator Apprenticeship whilst providing administrative and operational support to the Trust's Central Business Services Team. The postholder will gain practical experience across a range of business functions, helping to ensure the effective delivery of services that support the Trust, its schools, staff, pupils and stakeholders.

Administrative Support

• Provide high-quality administrative support to the Central Business Services team.
• Prepare, format and distribute correspondence, reports, presentations and other documents.
• Maintain accurate electronic and paper-based filing systems.
• Input, update and maintain data across Trust systems and databases.

Customer Service

• Act as a professional first point of contact for enquiries.
• Maintain positive and professional relationships with stakeholders.

Business Operations Support

• Assist with Trust-wide projects and initiatives.
• Support records relating to procurement, HR, finance, estates and governance.
• Process invoices for payment.

Information Management

• Handle information securely and in accordance with GDPR.
• Produce accurate records and reports.

Apprenticeship Responsibilities

• Complete coursework, assessments and training.
• Maintain apprenticeship evidence and portfolio.

General Responsibilities

• Promote the values of the Trust.
• Undertake duties commensurate with the role.

Safeguarding

The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check will be required.

Where you'll work

Tobyfield Road Bishops Cleeve
Cheltenham
GL52 8NN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Apprenticeship Details – 16 months expected duration to complete, working towards your Level 3 Business Administration (School Administrator) qualification (All learning is delivered online/ remote). 

Training Provider: LMP Education (rated 1st best UK training provider).

More training information

All remote learning, no classroom or college day release. 

Requirements

Desirable qualifications

GCSE in:

• English (grade 4/C or above)
• Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Team working
• Initiative
• Patience