Hosuing Support Officer

Housing Support Officer

Location: Bristol (Hybrid Working)
Pay: £16.50 per hour
Start Date: End of September / Early October

Are you passionate about supporting people to live independently and thrive within their communities? We're recruiting for a Housing Support Officer to join a respected housing provider in Bristol. This is a rewarding opportunity to make a genuine difference in residents' lives while working within a supportive and community-focused environment.

Working on a hybrid basis , you'll be responsible for managing a caseload of approximately 14 residents , providing tailored housing-related support to help individuals sustain their tenancies and maintain their independence.

What You'll Be Doing:

• Manage a caseload of around 14 residents, providing person-centred housing support.
• Engage with residents to promote safe, secure, and independent living, helping to reduce social isolation.
• Provide guidance on rent accounts, service charges, and financial wellbeing.
• Support residents with benefits applications and signpost to relevant support services.
• Work closely with income recovery teams to help minimise rent arrears.
• Carry out compliance and health & safety checks across the scheme.
• Assist residents with tenancy-related issues, including anti-social behaviour and challenging situations.
• Deliver support in a compassionate, trauma-informed manner that promotes dignity, choice, and independence.

What We're Looking For:

• Experience within housing, support work, social care, tenancy management, or a related field.
• Strong communication skills and the ability to build positive relationships with residents and colleagues.
• Good IT skills, including Microsoft Office.
• Ability to work independently and manage a varied workload.
• Knowledge of safeguarding, health & safety, and customer-focused service delivery.
• Understanding of trauma-informed practice would be advantageous.

Additional Information:

• Hybrid working available.
• An Enhanced DBS check will be required.
• A DBS on the Update Service would be highly beneficial and could help speed up the onboarding process.
• Interviews taking place soon for a start date at the end of September or beginning of October .

If you're looking for a role where you can make a real impact while supporting residents to live independently, we'd love to hear from you.

Call Joe today on Show phone number for more information or click Apply Now to submit your application.