Senior Operations Engineer (AI Platform)

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be business resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

We are looking for a  Software Engineer with a DevOps mindset to join our AI Platform team. You'll be the friendly face building bridges between our AI platform and the diverse ecosystem of tools our peers use daily. This role combines software development with DevOps practices, focusing on creating robust, scalable integrations and MCP (Model Context Protocol) servers that extend our AI Platform Capabilities.

The role is hydrid requiring 2-3 days a week in our Dundee hub. Our Edinburgh hub is also a possible location.

What You'll Do

Integration Development

• Design and build MCP servers and connectors that integrate with external tools and services.
• Develop robust API integrations with third-party services, handling authentication, rate limiting, and error recovery.
• Create reusable integration patterns and libraries for rapid connector development

DevOps

• Implement and maintain Terraform modules for deploying integration services on AWS
• Leverage AWS Bedrock and related services for AI capabilities within integrations
• Build infrastructure that supports high-availability, scalable connector deployments
• Build and maintain CI/CD pipelines using Jenkins and Groovy for integration deployments
• Create self-service deployment tools and documentation for development teams

Relationship Building & Collaboration

• Work closely with product teams to understand integration requirements and user needs
• Serve as the technical liaison for integration partnerships and API relationships
• Mentor other engineers on integration best practices and MCP server development

Platform Evolution

• Contribute to the design and architecture of our integration platform
• Research and evaluate new integration opportunities and technologies
• Build tools and frameworks that make integration development faster and more reliable
• Drive technical standards for connector development and deployment

What You'll Bring

• Strong proficiency in Python, with experience building scalable services, APIs, and integrations
• Solid understanding of RESTful APIs, authentication patterns, and resilient integration design
• Experience designing and maintaining CI/CD pipelines (Jenkins/Groovy preferred) and automating deployments
• Proven DevOps mindset, including infrastructure as code, automated testing, and service monitoring
• Hands-on experience integrating with third-party APIs and event-driven architectures (e.g. webhooks)
• Strong knowledge of authentication mechanisms (OAuth, JWT, API keys) and security best practices
• Practical experience with AWS services (e.g. Lambda, API Gateway, Bedrock) and serverless architectures
• Strong understanding of cloud security, IAM, and monitoring/logging tools (e.g. CloudWatch)
• Collaborative team player with the ability to work effectively across engineering and non-technical stakeholders

Purple Perks

• Medical, dental and vision coverage
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year
• Employee Stock Purchase Program 
• FuN-raising opportunities as part of our giving program 
• N-ablite Learning – custom learning experience as part of our investment in you 
• The Way We Work – our hybrid working model based on trust and flexibility

About N-able

At N-able , our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.

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