Residential Property Administrator

Location Winchester / hybrid working Hours Part time, 22.5 hours per week Salary £18,000 per annum + enhanced benefits Basis Fixed term contractAbout us We are Pegasus Homes, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our developments are beautifully designed offering stunning community living. About our role As our Residential Property Administrator you will play a pivotal role in keeping our business operations compliant, efficient, and running smoothly. You'll work within our small, highly efficient Legal Team, providing vital administrative support across residential property sales and resales, legal and compliance workflows, property document management, and core business systems. Your key responsibilities will include... Residential sales and resales support: Raise invoices, update trackers, chase payments, liaise with internal teams and external parties on property enquiries, and draft/issue formal letters, consent forms, and certificates via DocuSign to ensure seamless property transactions. Document & System Administration: Act as the primary administrator for our 'Collaborate' document storage system, managing user access, folder structures, contract archives, data cleansing/retention schedules, and renewal tracking. Compliance & Policy Oversight: Oversee our eLearning platform to track mandatory policy completion, centralise the logging of incidents (including Data Protection, CCTV, health & safety/accidents, and whistleblowing), and maintain key compliance calendars. Operational & Legal Workflows: Maintain Powers of Attorney registers, process DocuSign workflows (including NDAs and licences), compile monthly WIP/outstanding solicitor reports, coordinate business-wide legal training, and provide ad-hoc support to the Treasury team. Key Communication Hub: Serve as a trusted point of contact for team communications, using your discretion and sound judgment to prioritise and resolve daily queries. Additional Information This is a fixed term contract lasting 9-12 months.The salary for this role is £18,000, based on a full time equivalent of £30,000 per annum.You'll work 22.5 hours per week, Monday - Friday 10:00 - 14:30.We offer hybrid working with a minimum of two office based days per week.We have free, onsite staff parking.About You You are a proactive administrative professional with strong judgment, a sharp eye for detail, ideally with a background in residential property, estate management, or housing operations. You understand how property administration and sales process workflows fit together, allowing you to hit the ground running. You thrive in fast-paced environments, balancing shifting operational priorities with total accuracy and discretion. Qualifications & Experience Background: Experience working within residential property, housing, block management, or estate sales support is strongly preferred. You bring a proven track record in administrative support, handling sensitive property data, managing operational workflows, and maintaining robust filing systems.System Knowledge: Tech-savvy with Google Workspace (Docs, Sheets, Gmail). Exposure to property management platforms or CRMs (such as Qube, Fixflo, or Salesforce) is highly desirable, though full system training will be provided.Education GCSE Maths & English (or equivalent). Key Skills Outstanding written and verbal skills, with the ability to handle confidential matters with integrity and tact.Exceptional time-management skills, capable of prioritising complex workloads to consistently meet deadlines.A knack for organising, maintaining, and improving administrative systems.Invested in your wellbeing At Pegasus Homes, we believe an effective work-life balance requires support across three key elements. By joining our team you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer-a-Friend scheme.Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme.Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships.Your recruitment journey Our team personally reviews every application. Depending on the role, the process typically involves a telephone screening call, followed by one or two interview stages (virtual and/or in-person). We always encourage a site or office visit so you can experience life at Pegasus Homes firsthand. We promise to keep you updated throughout your journey. We are an inclusive employer and welcome applications from all backgrounds. Please let us know if you require any reasonable adjustments during the process. Note: Applicants must currently possess the right to work in the UK. If you have the skills and experience we’re looking for, we’d love to hear from you!