Expedition Cruise Consultant

Platinum Travel Recruitment are collaborating with a fabulous forward thinking elite cruise brand that offer Luxury Ocean, Expedition, & Specialist Cruises in unique and niche destinations worldwide. **Please note only suitable candidate who have sold and been on Expedition / Small-Ship Cruises will be considered for this role** Due to remarkable growth, we are now seeking an experienced Expedition Small-Ship Cruise Consultant to join our clients supportive and friendly cruise team, hybrid working. Remote working possible within 100 miles of London for the right candidate. This is not just another cruise sales role....our client has service-first approach to selling cruises with an agile leadership style fosters creativity, ownership, and rapid innovation across all levels of the business. The Luxury Expedition Cruise Specialist shall supported by a fresh and energising way of working. This exciting role is ideal for a cruise specialist from a cruise tour operator with strong ocean and expedition cruise knowledge seeking something a little different. Lucrative salary and commission, supportive team, cruise trips, pension, health care, career progression and many other benefits are on offer. Expedition Small-Ship Cruise Consultant Duties:

• Delivering a premium, personalised experience to clients that transforms the way cruises are booked and enjoyed. From itinerary selection and restaurant reservations to booking forms and online check-ins - is handled with precision and care.
• Build long-term relationships with clients offering personalised cruise recommendations and adding thoughtful touches that reflect their clients’ tastes.
• Serve as the cornerstone of client experience, combining deep product expertise with a high-touch, personalised approach to travel planning. This is not a transactional sales role - it’s a consultative, relationship-driven position.
• Guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up.
• Oversee that all logistical elements - such as documentation, transfers, and special requests - are handled seamlessly from the client’s perspective and with precision and care.
• Participate in regular training programmes, webinars, and partner workshops to refine expertise and stay at the forefront of cruise industry innovation.

Expedition Small-Ship Cruise Consultant – Essential Requirements:

• Hands-on experience in small ship / expedition cruise sales is essential, with a consistent record of converting enquiries into bookings and achieving or surpassing sales targets.
• In-depth knowledge of small ship & expedition cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings - particularly within the luxury, expedition, and niche sectors.
• Exceptional verbal and written communication skills with the confidence to engage clients across phone, email, and digital channels in a professional yet personable manner.

Expedition Small-Ship Luxury Cruise Consultant – Benefits:

• Full-time – 2 days a week office/3 days a week homeworking
• Competitive salary and commission structure
• Generous annual leave allowance
• Significant company discount for personal cruise bookings
• Opportunities to join familiarisation trips
• A collaborative, creative, and energising work environment
• Plus many more benefits

Locations ideal for the Expedition Small-Ship Luxury Cruise Consultant role includes Putney, Guildford, Leatherhead, Godaming, Wimbledon, Epsom, Ham, Richmond, Twickenham, Weybridge, Sunbury, Banstead, Croydon, Reigate, Horley and surrounding