Business Solution Architect - Senior Manager

Line of Service

Internal Firm Services

Industry/Sector

Business Services

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Manager

Job Description & Summary

About the role

PwC’s Managed Services delivers trusted expertise, rapid execution, and enduring outcomes by blending cutting-edge technology with deep operational insight. As part of the Solutioning Team within the Managed Service Catalyst—a specialist group driving PwC’s managed services growth—this role plays a pivotal part in designing and scaling high-impact solutions. Collaborating across Sales Directors, Solution Architects, and enabling functions, the role leads the development and execution of robust solutioning methodologies. It ensures our offerings address complex client challenges and position PwC to win and deliver transformative managed services engagements that create lasting strategic, regulatory, and commercial advantage. ​

What your days will look like

• Lead qualification and shaping of public sector managed service opportunities, aligning client objectives, procurement context, and PwC risk appetite.
• Define and own bid strategy and win themes, creating a clear narrative that links client needs, policy drivers, and PwC differentiation.
• Act as lead author and quality reviewer for core bid content, ensuring responses are compliant, compelling, evaluable, and aligned to public sector scoring methodologies.
• Design end-to-end managed service solutions, including operating and governance models, service delivery, workforce planning, transition, mobilisation, and transformation roadmaps.
• Ensure solutions are scalable, commercially viable, and compliant with public sector requirements such as transparency, auditability, and value for money.
• Embed credible, measurable social value propositions into service design, aligned to public sector priorities and contractually deliverable.
• Collaborate with commercial and finance teams to shape pricing, commercial models, and contractual risk mitigation.
• Orchestrate cross‑firm and partner inputs, lead governance sign‑off, mentor colleagues, and own handover from bid to delivery to enable successful mobilisation.

• Extensive experience designing and solutioning public sector managed services or outsourced services, ideally across complex, regulated environments.
• Proven track record of leading solution design and bid writing for public sector procurements, including major competitive tenders.
• Strong understanding of public sector procurement, evaluation, and commercial models.
• Experience embedding social value and transformation outcomes into service design in a credible, measurable way.
• Ability to translate complex service models into clear, persuasive written narratives for bid evaluation.
• Confident senior stakeholder engagement skills, with the ability to influence partners, clients, and internal governance forums.
• Experience coaching and developing others in solutioning and bid disciplines.

What you’ll receive from us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Education (if blank, degree and/or field of study not specified)

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 28 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

March 9, 2026