HR Apprentice

Summary

The apprentice will gain hands-on experience and develop foundational HR knowledge, skills, and behaviours to support a successful career in Human Resources. The role will provide practical experience across a wide range of HR activities.

Wage

£24,000 a year

Training course

HR support (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm with 30 minutes lunch break.

37 hours 30 minutes a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

• Provide administrative support to the People Team across all areas of HR activity
• Support the employee lifecycle process including onboarding, induction, contract generation, changes to employment, and offboarding
• Maintain accurate employee records and HR systems, ensuring data is up to date and compliant with GDPR requirements
• Assist with recruitment activities including scheduling interviews, liaising with candidates, posting vacancies, and preparing recruitment documentation
• Support the coordination of learning and development activities, training sessions, and apprenticeship administration
• Assist with preparing HR letters, reports, and documentation
• Respond to first-line HR queries from employees and managers, escalating where appropriate
• Support employee engagement initiatives, wellbeing activities, and internal communications
• Assist with monitoring mandatory training and compliance requirements
• Support the People SLT and wider team with relevant projects and continuous improvement initiatives

Where you'll work

Fourth Floor
100 Holdenhurst Road
Bournemouth
Dorset
BH8 8AQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DERBY BUSINESS COLLEGE LIMITED

Training course

HR support (level 3)

What you'll learn

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

• In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 HR qualification which will help start your career and give you an insight into the businesses processes and procedures
• Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
• You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours

More training information

• DBC Training are a multi award-winning employment and skills training provider
• We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative