Hours of Work: Average of 37.5 hours per week, 6 week rolling rota including 2 weekends in 6 and bank holidays, Shift times comprise of: 08:00-16:00, 12:00-20:00 and 08:00-20:00
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich
Project Description
The project is located in Swansea and is a direct access hostel for 17 single people aged 18 upwards. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on.
Purpose of Role
To coordinate and provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to meet the housing management needs of the project ensuring the delivery of a safe, secure and effective service.
This role is subject to an Enhanced DBS disclosure.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Driving licence is desirable.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidance page for tips on what to include:
Job Description Link
Employee Benefits
Closing date for this vacancy is 17th August 2026 at 09:00am.
Interview Date: 27 August 2026
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact ***email_hidden*** or call View phone number on uk.workus.org
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