General Manager- Birmingham City FC
£70k per annumJob Description
General Manager – Birmingham City FC, Birmingham
Full-Time / Permanent
up to £70k + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We’re looking for...
A passionate, data-driven leader who can inspire teams to deliver best-in-class food and beverage experiences at Birmingham City Football Club.
This role carries full accountability for creating an exceptional matchday and non-matchday hospitality offering that reflects the club’s ambition, heritage, and growing vision—across high-volume kiosks and bars, premium lounges and boxes, major conferences and events, and an expanding fan zone and external estate.
This is a flagship opportunity for a dynamic and inspirational senior hospitality professional, experienced in operating at scale across stadiums, live events, conferences, and complex multi-outlet environments. We’re seeking a true people leader and food enthusiast with the capability to drive consistency, quality, and innovation at benchmark and global standards.
You will be at the heart of the club’s long-term transformation, playing a key role in its journey towards a new Sports Quarter. This includes helping position St. Andrew’s at Knighthead Park as a leading reference venue within the Levy portfolio and across UK and global stadia.
Working in close partnership with the club, Levy, and a network of third-party and street food partners, you will lead the evolution of a joined-up, best-in-class hospitality ecosystem. This role is not about maintaining the status quo—it’s about driving new concepts, increasing spend per head, and redefining fan experience across all touchpoints.
About Levy
Levy is about elevating experiences. As a leading global hospitality partner, we design and deliver unforgettable guest moments that prioritise people and the planet.
Trusted by iconic venues and sporting institutions, we bring innovation, insight, and operational excellence to every partnership—working collaboratively with clubs and partners to create industry-leading, future-focused hospitality destinations.
The Role
Planning
Collaborate closely with Birmingham City FC leadership and Levy stakeholders to define and deliver clear, measurable strategic plans
Work with the club and Levy leadership to position Birmingham City Football Club as a flagship, benchmark venue within the Levy portfolio—piloting new concepts, technology, and fan experience innovations
Maintain a structured, data-led, and results-driven approach with a focus on continuous improvement
Monitor football, retail, and hospitality trends to ensure the club remains competitive at a Premier League and global stadia standard
Lead planning and delivery of capital projects, fan experience enhancements, and future-facing initiatives aligned to the Sports Quarter vision
Operations
Own and lead the delivery of exceptional food, beverage, and service standards across a complex, multi-outlet stadium environment
Ensure full operational readiness across high-volume matchdays, premium hospitality, conferences, and large-scale external events
Lead the continuous evolution of retail, bar, and hospitality concepts to ensure Birmingham City FC is recognised for industry-leading fan and guest experiences—not just matchday execution
Coordinate multiple partners, including street food operators and external vendors, to deliver a consistent, seamless experience across internal outlets, fan zones, and external spaces
Drive a fan-first, experience-led culture across all teams and touchpoints
Maintain best-in-class quality, presentation, and service standards aligned with brand and global benchmarks
Oversee supplier and partner relationships to ensure quality, innovation, and cost control
Lead health & safety and compliance across all areas of the operation
Act as the senior operational link between the club, Levy, partners, and internal teams
People
Build and lead a high-performing, scalable team structure across permanent and event-based workforce
Develop and execute recruitment, training, and deployment strategies for high-volume operations
Create an engaged, high-energy culture centred on pride, accountability, and delivering exceptional fan experiences
Drive performance through clear KPIs, coaching, and succession planning
Ensure strong, consistent communication across all levels and functions
Recognise and reward performance while fostering long-term talent development
Maintain full HR, legal, and compliance standards
Financial & Business Development
Hold full accountability for financial performance across a complex, multi-channel F&B operation
Treat the stadium as a multi-channel business, leveraging data, insight, and fan feedback to grow revenue across retail, hospitality, conferencing, and external events
Partner with Finance to deliver robust forecasting, budgeting, and P&L management
Drive revenue growth through innovation, commercial strategy, and enhanced guest experience
Continuously identify opportunities to increase spend per head while protecting margin and quality
Build strong commercial awareness and accountability across all departments
What We’re Looking For
Proven senior leadership experience in large-scale, multi-site or complex F&B operations
Strong background in stadiums, arenas, or high-volume event environments
Experience managing diverse, multi-channel hospitality operations
Demonstrated ability to operate at scale and deliver against benchmark or best-in-class standards
Strong stakeholder management, including working with club executives, partners, and external brands
Passion for people development and building high-performing teams
Strong food, drink, and hospitality expertise
Track record of delivering innovation, change, and business growth
Commercially astute with full P&L accountability
Excellent communication, influencing, and leadership skills
Resilient, adaptable, and solutions-focused
Flexibility to work evenings and weekends aligned to the football calendar
What You’ll Get in Return
Competitive salary with bonus and full benefits package
23 days' holiday + bank holidays + birthday off + holiday purchase scheme
Healthcare & wellbeing support (Aviva Digicare, Medicash)
24/7 Employee Assistance Programme
Enhanced family leave benefits
Discounts on shopping, entertainment, and fitness memberships
Pension scheme & life assurance
Ongoing training and career development
Meals on duty
Why Join Us?
Levy UK & Ireland, part of Compass Group, partners with leading venues and clubs like Birmingham City FC to deliver world-class hospitality.
This is a unique opportunity to shape a flagship operation within a transformative club environment—working at the forefront of fan experience, innovation, and large-scale hospitality.
You’ll play a central role in defining the future of hospitality at Birmingham City FC, helping set new standards for the industry while creating unforgettable experiences for fans and guests alike.
£36k per annum
...Birmingham City Football Club | Levy UK & Ireland Be Part of a Club on the Rise Levy UK & Ireland, the market-leading hospitality partner... ...We are now seeking an experienced and passionate Hospitality Manager to lead the delivery of premium hospitality services across...SuggestedLong-term contractFull-timeCasual workWeekend workAfternoon shift£42k - £50k per annum
...We are working with a school who are recruiting for a strategic and highly organised Operations Manager to join a flagship secondary academy in Birmingham. This is a full-time, permanent position starting in April 2026, acting as the operational engine of the school. The...SuggestedPermanentFull-time- ...A large and established academy school in Birmingham is seeking an experienced Facilities Manager to oversee the operational and strategic management of its site. This is a senior role responsible for ensuring compliance, managing contractors, maintaining high site standards...SuggestedLong-term contractImmediate start
£45k - £55k per annum
...Local Authority Secondary School (with Sixth Form). Location: Birmingham (West Midlands, England). Start Date: Permanent, full-time... ...This major secondary school requires a strategic Facilities Manager to oversee its extensive estate operations. The school needs an...SuggestedLong-term contractPermanentFull-time- £25k - £32k per annumEstimated...Assistant General Manager - Birmingham We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated...SuggestedFull-timeSummer workCasual workShift workNight shiftRotating shiftsDay shiftAfternoon shift1 day/week
£55k - £65k per annum
...Location Sector: Prestigious Independent School. Location: Birmingham (West Midlands, England). Start Date: Permanent, full-time... ...established independent school requires a strategic Facilities Manager to oversee its complex estate. The school needs an expert capable...Long-term contractPermanentFull-time£40k - £48k per annum
...Location Sector: Prestigious Independent School. Location: Birmingham (West Midlands, England). Start Date: Permanent, part-time (0... ..., set across extensive grounds, requires a strategic Facilities Manager for a key part-time role focused on compliance and strategic...Long-term contractPermanentPart-time- £40k - £52k per annumEstimated...Job Details Private Client Tax Manager - Birmingham Are you an experienced Private Client and Personal Tax professional looking for a role... ...offering genuine career progression? Situated in Birmingham City Centre, this well-known accountancy firm are currently recruiting...PermanentOn-site
- £36k - £48k per annumEstimated...heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of... ...For Freedom | For Unity Against Racism Requirements STOCK MANAGEMENT ~ Responsible for the completion of all customer orders,...Odd jobPermanentFull-timeTemporaryOn-siteImmediate startShift workRotating shifts
£28k - £34k per annum
...We are working with a well-resourced primary school in East Birmingham to appoint a highly organised Office Manager . Reporting to the School Business Manager, the successful candidate will lead the administrative team and ensure the efficient running of the school office...On-site- ...Our client is seeking a highly organised and experienced Office Manager to join a well-established independent school in Birmingham, renowned for its strong administrative structure, supportive leadership, and high standards. • Full-time Office Manager required ASAP •...Full-timeOn-siteImmediate start
- ...An innovative primary academy in Birmingham is seeking a creative and organised Office Manager for a permanent role starting ASAP. This position is ideal for a professional who enjoys the vibrant, fast-paced nature of a primary setting and wants to build every student's confidence...PermanentFull-timeTerm-timeOn-siteImmediate start
£27.25k - £33.7k per annum
...and vibrant two-form entry multi-cultural school in Birmingham to appoint a proactive and professional Office Manager for a March 2026 start. This is a fantastic... ...office, including data management, attendance, and general school administration. Communication: Acting as...PermanentFull-timeBank staffOn-site- ...Our client is seeking an organised and efficient Office Manager to join a well-regarded secondary school in Birmingham, known for its supportive environment and strong administrative team. • Full-time Office Manager required from April 2026 • Good Ofsted-rated secondary...Full-timeOn-siteImmediate start
£27.5k - £33.5k per annum
...We are working with a vibrant multi-cultural school in West Birmingham to find a dedicated Office Manager . The school is seeking a professional individual to drive continuous improvement within the administration team and provide a top-tier service to the community....On-site£27.25k - £33.7k per annum
...We are working with a welcoming two-form entry primary school in Birmingham to appoint an organised Office Manager. This is a full-time, permanent role starting after the February half term. About the School This is a friendly, community-focused school known for its "family...PermanentFull-timeOn-site- ...Office Manager – South Birmingham Location: South Birmingham Contract: Full-Time, Permanent Start Date: January 2026 Salary: Competitive (Dependent on experience) About the School Our client is a welcoming and well-established school located in South Birmingham...PermanentFull-timeOn-siteImmediate start
£36k - £44k per annum
...Authority Secondary School (Operational Excellence Hub). Location: Birmingham (West Midlands). Start Date: Permanent, full-time role... ...This successful secondary school requires a proactive Premises Manager to oversee the security, maintenance, and operational efficiency...PermanentFull-time- ...Facilities Manager Full-Time All Year Round Secondary School in Birmingham Start Date: ASAP Salary: Competitive (dependent on experience) A well-established and inclusive state secondary school in Birmingham is seeking an experienced and proactive Facilities...Full-timeImmediate startMonday to FridayShift work
- ...Are you an experienced Premises Manager seeking a new challenge within a school environment from January 2026? Wayman Education is recruiting on behalf of a Birmingham school that is seeking a knowledgeable Premises Manager to oversee all aspects of site management. This...Full-timeImmediate start
- ...Are you an experienced and proactive Premises Manager looking for a rewarding role in a supportive school environment? We are seeking... ...skilled Premises Manager to join an Independent primary school in Birmingham , starting ASAP. This is a full-time, permanent position...PermanentFull-timeImmediate start
- ...A well-established Good primary school in Birmingham is seeking a reliable and experienced Premises Manager to oversee the day-to-day operations of the school site from April . This is a full-time, permanent position , ideal for someone with strong facilities management...PermanentFull-time
£42.51k - £48.37k per annum
...role is a performance-based role working across ESS contracts in Birmingham. The role will encompass localised Employability and Skills... ...outcome performance levels through generating and filling vacancies, manage key regional employer partnerships and support employers with...ApprenticeshipFixed-term contractHybrid workingWork from homeFlexible hours£55k - £60k per annum
...General Manager Birmingham £55,000 - £60,000 plus 20% discretionary bonus Cobalt is working with a leading Build-to-Rent operator to appoint a General Manager for one of Birmingham's flagship residential developments. This is a high-profile opportunity for an experienced...Permanent- £43k - £57k per annumEstimated...working world. Assistant Director, M&A Analytics – EY-Parthenon, Birmingham At EY, we’re all in to shape your future with confidence.... ...lifecycle. We work with private equity investors, corporates, management teams and other advisers on buy-side, sell-side, vendor...
- £38k - £49k per annumEstimated...that journey. The Role This is more than an operations management role — it is an opportunity to be the heartbeat of the student... ...are central to how we operate, not just words on a page. Birmingham City Centre — a great place to be based Our Birmingham office puts...On-siteFlexible hours
£85k per annum
...Client Director – Birmingham (Corporate Broking) An opportunity to take ownership of a high-value portfolio of corporate clients in a senior... ...-term relationships rather than pure new business. You will manage a portfolio of large, complex corporate clients, typically £100m...Long-term contractFlexible hours- ...A reputable multi-academy trust in Birmingham is seeking an experienced HR Manager to oversee HR operations across its secondary and primary schools. Key Details • Role: HR Manager • Organisation: Multi-Academy Trust, Birmingham • Start: January 2026 • Suitability...Long-term contractPermanentFull-timeHybrid workingJanuary start
£40k - £45k per annum
...Job Details Transfer Pricing Assistant Manager, Top 10 Accountancy Firm Birmingham £40,000 - £45,000 + Benefits + Career Progression Benefits: Competitive salary of £40,000 - £45,000 Annual performance based bonus and regular salary reviews Hybrid working with...PermanentHybrid working£45k - £55k per annum
...Job Details Transfer Pricing Assistant Manager / Manager Location: Birmingham Salary: £45,000 - £55,000 + strong benefits If you're a Transfer Pricing Senior Associate, Assistant Manager or Manager and looking for a role with real advisory depth, autonomy and flexibility...PermanentFull-timePart-timeHybrid workingFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager- Birmingham City FC. Be the first to apply!
- general manager opportunities Birmingham
- general manager Birmingham
- residence manager general manager student accommodation Birmingham
- general manager environment Birmingham
- general manager in training Birmingham
- general manager uk Birmingham
- general supervisor Birmingham
- general manager opportunities
- general manager dealership
- general manager mine