Branch Manager

Branch Manager (Qualified Dispensing Optician)Addlestone

Reports to: Area Manager

Salary: 37,132 + extensive bonuses

Are you a qualified Dispensing Opticians? Ready to elevate your career to the next step?

If you're a qualified and GOC-registered Dispensing Optician looking to progress your career beyond dispensing and into leadership, this could be the perfect opportunity.

At Leightons Opticians & Hearing Care , we're looking for an ambitious Dispensing Optician to join our Addlestone practice as Branch Manager. Whether you've already gained some supervisory experience or you're ready for your first management position, we'll provide the support, training, and development needed to help you succeed.

Why Leightons?

Founded in 1928, Leightons remains proudly independent, family-owned, and family-run. With 37 practices across the South of England, we've built our reputation on exceptional patient care, strong clinical standards, and investing in our people.

We believe great managers aren't simply hired, they're developed. That's why we're passionate about identifying talent, providing opportunities for progression, and helping our colleagues build rewarding long-term careers.

A Unique Opportunity to Lead a Community-Focused Practice

This role offers the chance to become a familiar face for patients and colleagues alike, building meaningful long-term relationships and creating an environment where both customers and team members feel valued and supported. You'll play a key role in shaping the culture, performance, and patient experience within the practice, making a genuine difference every day.

Working within a dedicated single clinic team, you'll have the autonomy to influence how the practice operates while receiving ongoing support from experienced leaders across the wider business. You'll be empowered to develop your leadership skills, drive performance, and help your team reach their full potential.

Through mentoring, training, and ongoing development opportunities, we'll help you build the confidence and skills needed to grow into a successful manager, while maintaining the patient-focused approach that sits at the heart of everything we do.

The Role

Reporting to the Area Manager, you'll be responsible for leading the day-to-day operation of the practice while driving growth, engagement, and customer satisfaction.

Key responsibilities include:

• Leading, coaching, and motivating your team to deliver exceptional service

• Creating a positive and supportive branch culture

• Building strong customer relationships and ensuring high levels of satisfaction

• Driving branch performance through effective planning and execution

• Monitoring business objectives and identifying opportunities for growth

• Managing branch operations and ensuring excellent standards across all areas

• Supporting colleague learning and development within the practice

• Working closely with your Area Manager to achieve both individual and business goals

Who We're Looking For

We're seeking a qualified Dispensing Optician who is passionate about people, patient care, and personal development.

You'll ideally have:

• A Qualified Dispensing Optician qualification

• Full GOC registration

• Strong communication and relationship-building skills

• A positive, proactive approach to leadership

• Commercial awareness and an interest in business performance

• The ability to inspire, motivate, and support others

• A desire to learn, grow, and build a career in management

Previous management experience is welcomed but not essential. What's most important is your ambition to develop as a leader and your commitment to delivering an outstanding patient experience.

What You'll Receive

At Leightons, career development isn't just something we talk about, it's something we actively invest in.

Benefits include:

• Competitive base salary, and extensive bonuses to earn more on top of your base pay

• Structured learning and leadership development opportunities

• Ongoing support from experienced Area Managers and senior leaders

• Bonus scheme enabling you to earn above your base salary

• Staff discounts

• Contribution towards gym and club memberships

• 27 days annual leave plus bank holidays

• The opportunity to build a long-term management career within an independent, growing business

Join a Company That Invests in Your Future

If you're a qualified Dispensing Optician ready to take the next step in your career and lead your own practice for the first time, we'd love to hear from you.

At Leightons, we're committed to helping our people learn, develop, and thrive. This is your opportunity to move into management with the support, mentoring, and training needed to become a successful leader.

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

#INDDO