We are delighted to be working with one of London’s most distinguished luxury hotels to find an exceptional Reception Manager to lead its talented Front Office team.
Responsibilities
- Leading, motivating and developing a Reception team of 13
- Ensuring exceptional 5-star guest service throughout every shift
- Being a visible and engaging presence in the hotel lobby and at Reception
- Handling VIP guests, special requests and guest queries with confidence and discretion
- Managing the daily Reception operation and ensuring consistently high standards
- Supporting, coaching and developing your team
- Working closely with other hotel departments to create a seamless guest journey
- Handling guest feedback and resolving any issues professionally and positively
- Ensuring all Front Office procedures and standards are followed
- Using Opera confidently as part of the daily operation
Requirements
- Previous Reception or Front Office management experience within a luxury hotel
- Opera PMS experience, which is essential for this position
- Experience managing and motivating a Front Office or Reception team
- A warm, outgoing and engaging personality
- Excellent guest relations and communication skills
- The confidence to lead from the front during busy services
- High standards of presentation and attention to detail
- A genuine passion for luxury hospitality and creating memorable guest experiences
Benefits
- Salary: £33,000 – £35,000 DOE + approx. £10,000 service charge
- Schedule: 7 shifts over 14 days | 8am–8pm
- Team: 13
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Reception Manager - Luxury 5 Star Hotel in London vacancy
- £31k - £39k per annumEstimated...Porter you will provide night-hour reception services for guests to... ...ensuring the safety and security of hotel guests, staff, and the hotel at... ...Mercure Glasgow City Hotel is a 3-star hotel close to the vibrant hub... ...railway station, within 5 minutes walking distance from...Suggested40 hours/weekPermanentFull-timeProbationary periodFlexible hoursNight shiftDay shiftEarly shift
£33.5k per annum
...brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Night Reception Manager at Hilton London Metropole , you’re not... ...flexibility and availability : Be available to work 5 days per week, including weekends and bank...SuggestedFull-time5 days/weekShift workNight shift£14.9 per hour
...brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every... ...annual service charge likely to be between £5,000 - £6,000 • Incredible travel perks –... ...St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and...SuggestedHourly payFull-timeShift workNight shift- £42k - £54k per annumEstimated...someone’s day. When you join our Hotels team, that’s exactly what you’... ...an Assistant In Room Dining Manager at Waldorf Astoria London -... ...for this highly anticipated new luxury hotel opening later this year.... ...world’s most celebrated Michelin-starred chefs. Guests will also enjoy...SuggestedLong-term contractTemporary
- £29k - £38k per annumEstimated...are looking for a passionate Duty Manager to join our wonderful team at London Marriott Hotel County Hall. You deserve a career... ...you, your family and friends. ~£5 breakfast when staying in most of... ...HALL Embrace history and luxury at London Marriott Hotel County Hall...SuggestedFull-time
- ...Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties, throughout 110 countries. With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables...Full-timeNight shift
- ...London St James, we redefine luxury by treating a stay as more than... ...and supervision of the Night Manager and within the established Sofitel... ...late arrival guests to the hotel. Responsible for the comfort... ..., making sure that the reception area and the back office are clean...Full-timeTemporaryApprenticeshipNight shiftDay shiftEarly shift
- ...Holiday Inn London - Bexley £13.21 per hour , 40 hours per week across 5 days. Night Owls wanted! Working as part of the Front... ...can work calmly under pressure and be always vigilant to keep the hotel guests and property safe and secure. This role requires flexibility...Hourly pay40 hours/weekOn-siteShift workNight shiftWeekend workAfternoon shift
£40k per annum
...Reception Supervisor La Maison Ani | London £40,000 per annum +... ...hospitality that defines our luxury dining experience. This is... ...professionalism and genuine hospitality. Managing reservations efficiently,... ...dining restaurant, luxury hotel or premium hospitality venue....- £30k - £40k per annumEstimated...The Copthorne Tara Hotel London Kensington is seeking a Groups Reservations Supervisor... ...Key Responsibilities will include: To manage all Group Block Space – Leisure Groups / Ad... ...London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located...Full-time
£51k per annum
...it home for dinner? We're looking for a Reception Manager to join our team in London. Salary... ...Monday - Friday, 40 hours per week, 7:30am - 5:30pm Location : City of London... ...Lead the day-to-day delivery of a five-star reception and guest experience across a large...40 hours/weekFull-timeMonday to FridayFlexible hoursAfternoon shiftEarly shift- £41k - £53k per annumEstimated...Description We are seeking a dedicated and professional Reception Manager to lead our front desk team and ensure an exceptional guest... ...When you submit an application to Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some...Full-time
- £22k - £25k per annumEstimated...The Copthorne Tara Hotel London Kensington is seeking full-time Shift... ...who will be responsible for Reception operation, with direct... ...and liaise with the appropriate Manager. To ensure all guests are registered... ...is an elegant contemporary 4-star hotel in prestigious...Full-timeApprenticeshipBank staffOn-siteImmediate startShift workNight shift
- £28k - £36k per annumEstimated...from: Free stays in UK Accor hotels & 50% off in Accor restaurants... ...discounts across 100+ countries and 5,000+ hotels Access to... ...Job Description As a Duty Manager, you will: Act as the go-to... ...support all departments, especially Reception, F&B, and Housekeeping...Full-timeFlexible hoursShift workRotating shiftsAfternoon shiftEarly shift
- ...As Duty Manager, I will fully comprehend the vision of Six Senses to help people reconnect... ...6,500 IHG properties around the world. Hotel & Dining Discounts – Enjoy exclusive discounts... ..., and experience in a similar role in luxury hotels with proven results including the following...Shift workNight shift
- £22k - £28k per annumEstimated...all our teams to make sure we're always busy, and help our Night Manager with any overbooking levels ~Answer phones, sort out requests and... ...knowing how to work things out by yourself are key ~Previous hotel (or similar) experience is great, but it's not a must-have for us...Shift workNight shift
- £32k - £43k per annumEstimated...all our teams to make sure we're always busy, and help our Night Manager with any overbooking levels ~Answer phones, sort out requests and... ...knowing how to work things out by yourself are key ~Previous hotel (or similar) experience is great, but it's not a must-have for us...Shift workNight shift
- ...will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space... ...policy. A healthy contribution of 5% Pension so that your golden years are spent... ...amazing team About the Role: The Event Duty Manager is responsible for the full day-to-day...On-site
- £28k - £37k per annumEstimated...Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your... ...seeking an experienced and motivated Reception Supervisor to join our Front Office team... ...Responsibilities Support the Front Office Management team in the daily operation of the...Full-timeApprenticeshipShift workAfternoon shift
£14.32 per hour
...Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments. Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family. Food &...Full-timeRemoteShift work£36k - £38k per annum
...and people-focused leader to join The Barkantine Practice as our Reception Manager . This is not just a rota management role this is a key... ...front, this is an opportunity to make real impact. The post 37.5 hours over 5 days, Monday to Friday 8am start. Main duties of...Full-timeMonday to Friday5 days/weekRotating shifts- £31k - £40k per annumEstimated...The Baileys Hotel London is looking for a dynamic and energetic Duty Manager, who Responsible for the overall operation of the front office and assuming responsibility for the hotel, with a passion for creating memorable moments, attention to detail, and personalised guest...Full-timeFlexible hoursShift work
- £39k - £50k per annumEstimated...Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Manager on Duty , you’re not just overseeing hotel operations in the absence of the General Manager –...Full-time
£35.29k per annum
Reception and Events Manager Department: Front of House Reception and Events Manager Employment Type: Full Time Location: London Compensation... ...to thrive in this busy and varied role. Hours – 8.00am – 5.00pm Salary - £35,200 Key Responsibilities Reception...Full-timeSeasonalOn-siteMonday to Friday£31k - £33k per annum
...Sales Advisor / On Shift Duty Manager – Luxury Wines & Whiskies Location – Knightsbridge, London Salary – Up to £31 - 33,000 DOE Hours – 40 Hours, Sun – Wed: 11am – 8pm, Thu – Sat: 11am – 9pm (5 on 2 off rota) About Us: Hackstons is a reputable and multifaceted...Shift workRotating shiftsWeekend workAfternoon shift- £34k - £44k per annumEstimated...have their mind blown. Position Overview: The Guest Services Manager is a key member of the Museum of Illusions operations team who... ...Bachelor's Degree preferred or equivalent experience. Minimum 5 years of working experience in the same or similar job with the same...Shift workWeekend work
£31.35k - £34.78k per annum
Room Manager Department: Nursery Education Employment Type: Permanent - Full Time Location: Dollis Hill, London Reporting To: Sharon... ...bonus – Up to £1,200 annually. Flexible working – Choose 4-5 days a week for a work-life balance that suits you. Industry-...PermanentFull-timeFlexible hours£26.33k - £29.25k per annum
...has arisen for an experienced and motivated Reception Lead / Patient Services Supervisor to join... ..., and working alongside clinicians and management to achieve practice objectives including QOF... ...projects. Working Pattern 35-37.5 hours per week. Benefits NHS Pension...Full-timeRotating shifts- £24k - £31k per annumEstimated...More About Your Role This a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training... ...make the next step in your career then apply following our simple 5 minute application process, upload your CV and a supporting...Long-term contractFull-timePart-timeImmediate startFlexible hoursShift workAfternoon shift
- £27k - £35k per annumEstimated...****@*****.***. We're here to help! Role Purpose The Duty Manager role is responsible for ensuring the day-to-day operation is managed... ...the UK ~ Must pass a DBS check ~ Must be able to provide 5 years reference information ~ Must be over 18 years of age...Full-timeImmediate startShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Reception Manager - Luxury 5 Star Hotel. Be the first to apply!
