Head of Project & Programme Delivery

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where you'll be working?

The Head of Projects & Programme Delivery is responsible for ensuring the organisation’s projects and programmes are delivered effectively, on time, on budget, and to the required quality, while setting delivery standards and driving execution excellence across all teams.

The role shapes delivery strategy, aligns activity to organisational priorities, and engages confidently with senior stakeholders. It requires a strategic, proactive technology leader with a strong track record delivering complex programmes and influencing at executive level.

What you'll be doing?

• Lead end‑to‑end delivery of all projects and programmes, ensuring alignment to strategy.
• you'll Oversee planning, execution, performance, and interdependencies.
• you'll Set and optimise delivery approaches and structures.
• Act as senior escalation point and influence executive decisions.
• Manage resource allocation and balance demand vs capacity.
• you'll Drive proactive risk, issue, and dependency management.
• Ensure benefits realisation and accountability for outcomes.
• Lead continuous improvement and uplift delivery capability.

Essential Skills & Experience?

• Extensive experience leading complex project and programme portfolios with full accountability for delivery, governance, and outcomes.
• Proven delivery of large‑scale, cross‑functional transformation and strong governance, assurance, risk, and reporting frameworks.
• Skilled leader of project/programme managers and cross‑functional teams, driving consistent, high‑quality delivery.
• Strong capability managing interdependencies, resources, risks, issues, and delivery trade‑offs across multiple initiatives.
• Deep knowledge of delivery methodologies, lifecycle controls, planning, sequencing, and performance management.
• Effective at monitoring progress, challenging performance, and driving corrective action.
• Excellent communicator and influencer, trusted by senior stakeholders and delivery teams.

Desirable

• Educated to degree level in a relevant discipline (e.g., IT, Business, Management, Engineering) or equivalent professional experience.
• Relevant professional certifications such as APM, PMP, PRINCE2, MSP, AgilePM, SAFe.
• Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale).
• Familiarity with portfolio and PMO tooling (e.g., Clarity, Planview, ServiceNow, Jira Align).
• Good understanding of budget management, financial forecasting, and the relationship between cost, delivery performance, and value.
• Understanding of organisational change impacts and the people-side considerations required to successfully embed delivery outcomes.
• Ability to mentor project and programme managers and contribute to the development of a stronger delivery community.
• Experience contributing to delivery assurance, health checks, lessons learned, and continuous improvement activity. 

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Company car or allowance and fuel card with a range of EV and hybrid vehicles to choose from
• My Car Choice our salary sacrifice EV/ Hybrid car scheme
• Private health care and health care cash plan for you and your family
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re  responsible  and go further for our people, clients, communities and the planet
• We’re  open and seek new and better ways of exceeding expectations
• We’re  together  and as one team; the whole is greater than the sum of the parts
• We’re  ambitious  and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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