Administration Supervisor

Engage Talent Partners is working exclusively with our client, a growing Aberdeen-based business, to recruit an Administration Supervisor. This is an excellent opportunity for a motivated and ambitious professional who thrives in a fast-paced, dynamic environment and is eager to make a real impact.

Reporting directly to the supply chain and customer service team manager you will manage a team of customer service administrators, facilitating development and efficiency within the team. Working with order processing, invoicing, and reporting will also be your responsibility.

Key Responsibilities:
• Ensure all work is performed in compliance with HSEQ policies and procedures.
• Manage Customer Service Administrators team to maximise efficiencies and support other departments.
• Evaluate Customer Service Administrators’ performance through the setting of KPIs. (T360, 1-2-1)
• Ensure all orders and invoicing documents are quickly and accurately.
• A S21 Super User, able to trouble shoot and be hands on with all transactions, as required.
• In co-ordination with relevant personnel across Accessories, Services and OCTG, ensure customer orders are timely processed from order entry to invoicing and cash collection.
• Be accountable for VOGUK accurate data within S21 needed to generate timely reports.
• Provide support to Norway administrative process if and as required.
• Responsible for ensuring management are provided with weekly/monthly reports to monitor actual against forecast, such as KPIs and weekly booking and invoice statistics.
• Ensure documentation (SO, PO) for all orders is stored centrally and uniformly.
• Manage the company overdue meetings and reports, feedback to management with updates.
• Assist with internal and external audits. Support Norway as needed.

The ideal candidate will have experience in an administrator role, experience in the oil and gas industry would be beneficial. The ability to multi-task, prioritise, and work quickly and accurately is particularly beneficial to this role. Strong communication (both verbal and written) and interpersonal skills are necessary as the role requires consistent liaising between departments and external groups. Experience within OCTG is also particularly advantageous.

This is a fantastic opportunity to join a growing business and take ownership of a varied and impactful role. Our client offers a competitive salary package and a range of benefits.

If this role interests you, apply now with your CV for immediate review.