Administrator/Support Worker

Job Introduction

Join the BSW Immunisation Team as an Administrator/Support Worker and play a vital role in delivering essential public health services across Bath & North East Somerset, Swindon, and Wiltshire. Based at Derby Court, Trowbridge (BA14 0XG), this full-time, year-round position offers a dynamic and varied working environment, with core hours between 8am and 6pm.

This is an excellent opportunity for someone who thrives in a fast-paced setting and is committed to supporting the delivery of high-quality immunisation services to local communities.

We are looking for a highly organised and adaptable individual with excellent administrative skills and a proactive approach to supporting a busy team.

The role requires

• Excellent communication and interpersonal skills, written and verbal, including over the telephone
• Flexible attitude to meet service needs
• Full UK manual driving licence to support work across our wider geographical area
• Care certificate or equivalent, or willingness/ability to complete
• Enthusiasm for working with children/ young people
• Ability to deal sensitively with anxious / distressed children and adults
• Accuracy and attention to detail
• Experience of maintaining positive professional relationships across clinical and non-clinical organisations
• Proactive approach – self-motivated with ability to use own initiative
• Ability to work flexibly and respond to changing work force demand

Main Responsibilities

• Communicate effectively with a wide variety of professionals relevant to the role.
• Actively engage with promoting vaccine uptake and with general health promotion in line with the ‘Making Every Contact Count’ agenda.
• Work with the wider support worker team to complete all administrative duties before and after vaccination sessions within the required timeframes.
• Demonstrate an awareness of the complex issues surrounding confidentiality and consent for children and young people when providing care.
• To accurately process data post session into clinical systems within the commissioned contractual requirement.

Please see the job description attached for a full list of responsibilities.

For informal enquiries or to discuss the role further, please contact Mandy Goddard at ***email_hidden***

Package Description

As an Administrator/Support Worker , you’ll be part of our valued team based at Derby Court. You will feel valued as an Administrator/Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £25,500 - £27,098 Depending on Experience with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

About The Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

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