HR Administration Apprentice

Summary

We are currently recruiting for an experienced full-time HR Assistant.
As a HR Assistant, you will be responsible for working closely with UK HR team and wider organisation to provide daily support with HR matters.

Wage

£16,640 a year

Training course

HR support (level 3)

Hours

Monday - Friday, 8.00am - 5.00pm (1 hour lunch break)

40 hours a week

Start date

Monday 29 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• General HR Administration
• Employee Records and HRIS support
• Recruitment support
• Onboarding and New Starter administration
• Induction and integration
• Contractual changes and Employment Lifecycle
• Support payroll administration
• Employee support and HR Portal
• HR reporting
• Compliance and policy adherence

Where you'll work

Unit 601
Axcess 10 Business Park Bentley Road South
Wednesbury
WS10 8LQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SMART TRAINING AND RECRUITMENT LIMITED

Training course

HR support (level 3)

What you'll learn

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

Training will take place at Andrews Sykes Hire Ltd with remote training delivered by our training provider

More training information

Training for the Level 3 HR Support Apprenticeship will be delivered by our training provider, Smart Training & Recruitment Ltd

Requirements

Desirable qualifications

GCSE in:

• English (grade 4/C)
• maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Non judgemental
• Patience