40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed enough in three centuries. Products are tired, standards are mediocre, and the experience is dull. We’re going to change that, and build the world’s most innovative and customer-centric spectacles company. Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.
To help us deliver on that ambition, we’re looking for an enthusiastic, customer-focused Optical Associate. You’ll be at the heart of the customer experience - welcoming people into the store, guiding them through frame and lens choices, and bringing our brand, craft, and values to life. With a blend of technical expertise and warmth, you’ll help create memorable experiences for every customer while supporting the smooth, collaborative running of the store.
Your key responsibilities:
- Deliver exceptional service at every stage of the customer journey that is underpinned by our customer experience non-negotiables.
- Communicate the Cubitts brand story, mission and values to enrich the customer experience.
- Assist with frame and lens selection, offering expert product advice tailored to individual needs.
- Accurately dispense prescription and non-prescription lenses.
- Perform frame adjustments and basic repairs to ensure the perfect fit.
- Introduce our Made to Measure service to every customer, bringing its craft and purpose to life.
- Maintain a clean, organised store environment, ensuring displays and stock are well-presented.
- Follow GDPR and patient confidentiality guidelines at all times, maintaining trust and professionalism.
- Collaborate closely with your team and other departments, fostering a supportive and team-oriented environment.
Requirements
Who you are:
- Someone who thrives in a customer-centric environment and takes pride in delivering exceptional service.
- Genuine passion for spectacles, you are aligned to and inspired by our brand and values, excited to contribute to our mission.
- Proactive self-starter with a positive attitude and the ability to take initiative.
- Excellent communicator, confident in both written and verbal skills.
- Highly organised, with a keen eye for detail and aesthetics.
- Previous experience in a retail customer-facing role.
Benefits
Some nice things you’ll get
- Complimentary spectacles, eye examinations and generous discounts
- Option to buy and sell holiday
- Paid time away for the important moments in life
- Annual season ticket loan
- Cycle to work scheme
- Life assurance
- Aviva Digicare+
- Unlimited You Can Now Business Skills Training
At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves.
We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs.
Contract
- Hours: 16 hours per week, Monday-Sunday
- Contract type: Permanent
- Location: Cubitts Marylebone
- Salary: £13.85 per hour
- Job grade: Associate Lvl 1
Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the Optical Assistant - Marylebone in London vacancy
£29k per annum
...Optical Assistant - Hounslow So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role...Suggested40 hours/weekPermanentFull-time£28k per annum
...Inspired Selections Optical Assistant – Join a Practice That Values You At Inspired Recruitment Group, we understand that exploring a new job opportunity can feel like a big step. That’s why we approach every conversation with care, confidentiality, and absolutely no...SuggestedPermanent£28k per annum
...Inspired Selections Optical Assistant – Full Time | Independent Practice | South West London | Up to £28,000 DOE To apply for this role you MUST have optical experience. At Inspired Recruitment Group, we understand that exploring a new opportunity can feel like a...SuggestedPermanentFull-timeWeekend work£26k per annum
...Inspired Selections Optical Assistant – North London Independent Optical Practice Salary: £26,000 – £28,000 To apply for this position, you must have previous experience working within an optical environment and be confident supporting patients throughout their...SuggestedPermanent£28k per annum
...Optical Assistant (Mobile) – South East London Independent Practice Group | Salary: Up to £28,000 (DOE) + Performance Bonus Job Type: Full-Time | Mobile Role At Inspired Recruitment Group , we understand that exploring a new job opportunity can feel...SuggestedFull-time£27k per annum
...be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion...40 hours/weekPermanentFull-timeImmediate start£14.8 per hour
...’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while. We are looking for an Optical Assistant in London Borough Yards, 8 hours, with availability needed on Fridays and Saturdays . What our Optical Assistant do Create...Hourly payFull-timePart-time£25.35k per annum
...Optical & Hearing Assistant – Putney Salary: £25,348 FTE + Bonus | Part Time | 3 days a week: Monday, Tuesday, Saturday Step into a retail opportunity with a difference We offer careers in a premium but friendly environment where you will genuinely connect with customers...Part-time3 days/week£29k per annum
...Optical Assistant – North London Up to 29,000 + Excellent Benefits | Independent Practice At Inspired Recruitment Group, we understand that exploring a new job opportunity can feel like a big step. That’s why every conversation we have is completely confidential, supportive...£27k per annum
...Optical Assistant – Full Time Salary: Up to £27,000 + Monthly Bonus Are you an experienced Optical Assistant looking for the next step in your career with genuine progression opportunities? This is a fantastic chance to join a highly successful, well-established...Long-term contractFull-timeWeekend work1 day/week£27k per annum
...Inspired Selections Optical Assistant – East London Established Multiple Group Salary: £26,000 – £28,000 To apply for this role, you must have previous experience working within optics and be comfortable supporting dispensing duties and patient care within a busy...Long-term contractPermanent£28k per annum
...Are you an Optical Assistant looking for the next step in your career? Would you like to work for a Platinum Employer with an 88% colleague satisfaction score & Accredited in the “Great Place to Work Scheme”? Would you like a role where you can use your optical experience...PermanentFull-timeImmediate startMonday to Friday£28k per annum
...Optical Assistant – Central London 26,000 – 28,000 + Incentives | Full Time | Luxury Independent Practice At Inspired Recruitment Group, we understand that exploring a new job opportunity can feel like a big step. That’s why every conversation with us is completely confidential...Long-term contractPermanentFull-time1 day/week£28k per annum
...Inspired Selections Optical Assistant – Full Time Independent Optical Practice – South West London What’s on Offer? Salary of £28,000 per annum Full-time, permanent position Monday to Saturday, 9:00am – 5:30pm (with one weekday off) Join a well-established...Long-term contractPermanentFull-timeWeekday work£28k per annum
Optical Assistant job on Tottenham Court Road, London. Join a modern optical practice offering a salary up to £28,000, great development opportunities and a supportive team. Optical Assistant Jobs in TCR, London – Optical Assistant Location: Tottenham Court Road, London...Full-time£28k per annum
...Optical Assistant – Join a Practice That Values You At Inspired Recruitment Group, we understand that exploring a new job opportunity can feel like a big step. That’s why we approach every conversation with care, confidentiality, and absolutely no pressure. If you’re an...£28k per annum
...Group is delighted to be working with a well-established family run optical practice in Wandsworth that is looking to recruit an experienced... ...eyewear Carrying out pre-screening and supporting clinics Assisting with day-to-day practice operations Delivering exceptional...PermanentFull-timeLocumSummer work£12.71 per hour
...Trainee Optical Assistant - Hounslow Specsavers. A household name and a Highstreet staple. And you could be part of the team. As a Trainee Optical Assistant at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals...Hourly pay40 hours/weekPermanentFull-timeTraineeship£27k per annum
...Ready to take your skills on the road? As a home visits optical assistant at Specsavers, you can do just that. You’ll be driving our services to the doorsteps of the nation, providing eye care to the people who aren’t able to come into our stores. But not only do you...PermanentFull-timeOn-siteImmediate startMonday to Friday- £25k - £33k per annumEstimated...Retail Optical Assistant – Vision Express Where customer service meets premium eyewear and med-tech innovation.Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group...Full-time
£32k per annum
...Senior Optical Assistant Job in Clapham, South West London Location: Clapham, South West London Salary: Up to £32,000 DOE About the Opportunity Zest Optical are working alongside an exceptional independent opticians in Clapham to recruit a Senior Optical Assistant...Long-term contract- If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online...Flexible hours
- Position : Retail and Skincare Expert - Facialist Offer : ~ Full-time Permanent Contract (39 hours/week) with 2 days off. Location : 24 New Cavendish St, London W1G 8TU Working Hours : Monday to Saturday from 10am to 7pm, and Sunday from noon to 6pm. ...PermanentFull-timeOn-siteProbationary period
- £26k - £35k per annumEstimated...Dental Receptionist Marylebone House Dental Practice, 152 Marylebone Road, London, NW1 5PN 30 Hours Per Week Dentistry, Redefined Realise Your Potential in a Caring, Supportive Environment because your smile matters too. At Rodericks Dental Partners...Full-time
£27k - £28k per annum
Assistant Optical Practice Manager – Enfield, Greater London My Client, a well-established chain of Optical and Hearing Care practices, is looking to recruit an Assistant Optical Practice Manager for their practice situated in Enfield. The position would be ideal for a...Permanent£26k per annum
...Please be aware that we can only move forward with applicants who have previous experience as an Optical Assistant You're scrolling through job listings and find an Optical Assistant role in the Colliers Wood area that offers a fantastic salary, a supportive team environment...Full-time- ...Store performance Suite of options to aid development, including complimentary access to LinkedIn Learning Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app Matched Gifting Policy - where every £ raised by employee...16 hoursPart-timeSummer workFlexible hours
£26.73k per annum
We're Hiring - Sales Advisor - Contemporary Designer Fashion - London I'm currently recruiting for an exciting Sales Advisor opportunity with an established British contemporary designer fashion brand based in London. This is a fantastic opportunity for a customer-focused...Long-term contractFull-time360 TALENT LONDON
London1 day ago£25k - £30k per annum
Job Details Join a leading dental team as a Dental Receptionist , located in a vibrant town near Edgware, London. Become the welcoming face of a modern award-winning dental practice where exceptional patient care and outstanding customer service are at the heart of...Hourly payFull-timeOn-siteImmediate start£15.5 per hour
A new opportunity has become available for a Dental Receptionist to join an established, fully private practice located in Twickenham, London. Start date – As soon as possible. This is a full time role, working 40 hours per week. The practice are open Monday – Sunday...Hourly pay40 hours/weekPermanentFull-timePrivate practiceImmediate startWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Optical Assistant - Marylebone. Be the first to apply!
