Regional Administrator

Job Introduction

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

We are recruiting an Administrator within our Regional Office based in Cleethorpes to be a first point of contact for our internal and external customers (Staff, Service Users and Visitors) whilst providing administrative support to the designated Regional Office Team. This will be a full-time permanent role working Monday to Friday- 37.5 hours.

But at Eden Futures, we’re more than a supported living provider - we’re a true people’s organisation. In 2025, we were honoured with Investors in People Platinum status, and that achievement reflects our deep commitment to culture, collaboration, and giving our staff a real career in care. Hear from our staff and Expert Partners about why they love working for Eden Futures:

When you join us, you’ll discover genuine opportunities to grow. Whether through e-learning, face-to-face training, or your own tailored development plan, we support you every step. We’re proud to offer pathways like the Care Certificate and apprenticeships - real chances to make a difference in people’s lives. See more about learning and development here:

Benefits Include

• Basic salary of £25,000
• 25 days holiday + your birthday as paid leave
• 1x Death in service
• Eligible for Westfield Health
• £500 bonus through our refer a friend scheme (unlimited)

Please note: Eden Futures are unable to offer sponsorship for this position

Main Responsibility

• Provide general administrative duties – opening and distributing the mail, sending post and packages, photocopying, maintaining stationary levels and consumables, faxing, filing etc
• Manning the office switchboard
• Maintaining emails, responding to and forwarding on emails as required
• Organise venues for meetings and forums
• You will work closely with the Recruitment Team, providing support in conducting telephone screenings predominantly for Support Worker applications within your designated region, ensuring the ATS system is kept up to date for your region and applications are responded to within agreed SLA's, arranging interviews with the operations team and ensuring feedback is provided to recruitment.
• Maintaining Health and Safety in the working environment
• Oversee in the maintenance of systems such as key cupboard, stationary stock, booking out of equipment; cameras, mobile phones etc.
• Ensure all resources are maintained, such as PDF’s, H & S files, mentor packs, handbooks, ID Cards etc.
• Ensure all minutes for meetings are accurately typed and distributed

The Ideal Candidate

• Good attention to detail and accuracy skills
• Previous administration experience working within a fast-paced environment preferable
• You will enjoy working as part of team as well as using your own initiative
• Highly organised with the ability to prioritise tasks
• Proficiency in MS office and in-house systems
• Good communication skills

About The Company

Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.

Our purpose is our people, our culture is Platinum!

Eden Futures Has Been Awarded Platinum Accreditation By Investors In People – The Highest Level Of Recognition An Organisation Can Achieve. To Become a Platinum Organisation, Investors In People Look For More Than Just Performance – They Look For Purpose, Trust, Continuous Improvement, And a Genuine Commitment To Wellbeing. They Look For Companies Where

• Leadership is people-centric and values-driven
• Learning and development are embedded in everyday work
• Engagement is measured, acted on, and constantly improved
• Values are not just written – they’re lived
• Innovation, inclusion, and giving back are part of the culture

At Eden Futures, we often say we’re a true people’s organisation, and this award shows that we truly live up to it. Our people are the heart of our company. This accreditation reflects how we lead, how we support one another, and how we’ve built a culture where every voice matters.

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We are an inclusive employer and make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.