About Us
Saffron is a brand consultancy of 100 people with 21 nationalities and 12 languages. From our offices in London, Madrid, Tokyo and Vienna, we work as one team integrating identity and interaction to create real value for brands around the world.
The Role
We’re looking for a Senior Client Manager to join our Client Services team on a maternity cover contract. The role can be based in either our London or Madrid office.
You’ll lead medium to large projects, keeping coordination, clarity and delivery strong across teams and clients. You’ll help shape ways of working, manage complexity and make sure our work delivers against strategic, creative and business objectives, while supporting the development of more junior team members.
What you’ll do
Lead the planning and coordination of medium to large projects, ensuring clarity, structure and efficiency
Act as a key contact for clients, managing communication, expectations and project flow
Present project updates and keep work aligned with client objectives
Oversee project budgets, timelines and operational performance, identifying and managing risks
Define and improve ways of working across strategy, design and client teams
Mentor junior team members, driving accountability and high delivery standards
Spot opportunities to expand scope within existing clients and contribute to new business proposals
About you
Solid experience in client services or project management within a brand consultancy, design or creative agency
Proven ability to run medium to large projects and manage multiple workstreams
Strong understanding of client context and business needs, and how delivery creates impact
Confident with budgets, timelines and risk management
A proactive problem solver who anticipates issues before they arise
Comfortable working across international, multidisciplinary teams
What we offer
A flexible and supportive working environment
Hybrid working model (minimum of 2 days per week in the office)
Flexible working hours, with early finishes on Fridays
26 days holiday + your birthday off
10 remote days per year
Private health and life insurance
Annual training budget
Bonus scheme
Pet-friendly offices
A collaborative, curious and high-standard culture
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Client Manager (Maternity Cover) in London vacancy
- £37k - £50k per annumEstimated...an impact, bring your spark and be part of something meaningful - we’d love to have you on the team. 🌙🐷 Senior CRM Manager - Growth (14-Month Maternity Cover) |📍London - Hybrid (1-2 days) |💰Competitive Salary + Benefits About the Role The CRM team's mission is to engage...Parental leaveSeniorHybrid working
- £46k - £57k per annumEstimated...future of wellbeing! THE OPPORTUNITY We are hiring a Senior Enterprise Client Success Manager to join our Client Success team in London. Client... ...home office equipment and a monthly work allowance to help cover the costs of working from home. Our offices are in...Parental leaveSeniorLong-term contractPart-timeHybrid workingOn-siteRemoteWork from homeFlexible hours
- £62k - £85k per annumEstimated...professionals across hedge fund, investment banking, management consulting, and law firm verticals have... ...programs, and much more. Role The Senior Customer Success Manager will be... ...network of relevant contacts within each client to become the partner of choice for their...Parental leaveSenior
- £57k - £74k per annumEstimated...this is the place. How You'll Make an Impact: As a Senior Customer Success Manager based in our London office, you'll own the full lifecycle... ...reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We...Parental leaveSeniorHybrid workingOn-site
£53.53k - £99.42k per annum
...unable to offer relocation support for this role: please only apply if this location is accessible for you. The Senior Scientific Engagement & Program Manager, part of the International Medical Affairs, Center of Excellence (IMACE) Scientific Operations team. Responsible...Parental leaveSeniorLong-term contractFull-timeHybrid workingFlexible hours- £56k - £76k per annumEstimated...Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We... ...with Customer Success Forecast expected churn and growth to your senior leadership team Help interview, onboard and ramp new team...Parental leaveSeniorFull-timeHybrid workingImmediate start
- £46k - £60k per annumEstimated...customers, generating $3 billion in incremental revenue for our clients. There’s a good chance you’ve already come across us... ...exciting time for our business. Role Overview As a Senior Customer Success Manager , you will own the post-sale relationship with our most...Parental leaveSeniorLong-term contractFull-timeHybrid workingRemote
- £63k - £81k per annumEstimated...solution that will predict for your customers (with an 85% accuracy) who is going to buy, what they’ll buy and when. As a Customer Success Manager at 6sense, you’ll be an instrumental player to our growth as we build upon the success we’ve had delivering predictions for Fortune 5...Parental leaveSeniorFull-time
- £76k - £99k per annumEstimated...Senior Client Partner Location: London Department: Client Services Hours: Full-time... ...role combines responsibilities from managing client relationships, to managing teams... ...Private Health care ~ Enhanced fully paid maternity and paternity leave for up to 6 months...Parental leaveSeniorLong-term contractFull-timeRemoteFlexible hours
£80k - £95k per annum
...Job Details Private Client - Senior Tax Manager(Experienced Tax Manager ready to step up also encouraged)City of London | 1-2 days in the office£80,000 - £95,000 + excellent benefitsA global consulting business based in the heart of the City is looking to hire a Personal...SeniorOn-siteFlexible hours- £61k - £83k per annumEstimatedThe role We are looking for an experienced Senior Customer Success Manager to join the Customer team at Legatics. You will be the adoption expert for... ...feedbackWork with the team on support and escalations, covering first-line triage when needed.Collect feedback and feature...Parental leaveSeniorHybrid workingOn-site
£95k per annum
...Job Details Senior Tax Manager - Private Client - London 2 days per week in the office Salary up to £95,000 + package ~ Are you a Private Client Tax Manager looking for something a little different? ~ Would want the chance to work for for a specialist boutique firm...SeniorPermanentOn-siteWork from homeFlexible hours- £50k - £65k per annumEstimated...Ready to make your mark? We're on the hunt for a seriously talented Senior Client Manager to join our London studio for a 6 month contract. Have you cut your teeth at the world’s best agencies? Got exceptional FMCG experience working with the global heavyweights?...SeniorFull-timeFixed-term contract
- £43k - £58k per annumEstimated...ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer... ...Libre. To learn more, visit pattern.com . The role of the Senior Merchandise Planner is to drive efficient and sustainable growth...Parental leaveSenior
- £48k - £65k per annumEstimatedABOUT US Sofar Sounds is a global community that connects artists and audiences through unique and intimate experiences. We bring people together to create space for discovery, community and connection in non-traditional, unexpected places across 78 countries and growing...Parental leaveSeniorFull-timeDay shift
- £47k - £62k per annumEstimated...rewarding careers. We have an exciting new opportunity for a Senior Client Relationship Manager to join our growing Pension Administration team. This is a... ...up to five years, and single private medical insurance cover. ~ A generous pension scheme with 5% employee...SeniorPermanentFull-timeHybrid workingOn-siteFlexible hours
- £53k - £68k per annumEstimated...Do you have experience within Client Relationship/Development looking for a new role within a collaborative global law firm? This Senior Business and Client Development Manager role will focus on leading the client facing activities for their leading sector group, with ownership...SeniorPermanentFlexible hours
£80k - £95k per annum
...PRIVATE CLIENT TAX SENIOR MANAGER - LONDON (UP TO £95,000 + BONUS) Boutique Tax Advisory Firm | London | Hybrid Working | International Private Clients A senior opportunity with international exposure, genuine flexibility and a refreshing approach to work-life balance...SeniorLong-term contractPermanentHybrid workingOn-siteFlexible hours- £55k - £70k per annumEstimated...and drives tangible, impactful results for clients. Drawing on our expertise in consulting,... ...payment enablers and governments. The Senior Consultant will report into Visa United... ...responsibility of the Client Consulting Senior Manager will be to oversee consulting activities,...SeniorLong-term contractFull-timeOn-site
- £77k - £99k per annumEstimated...thrive, we can’t wait to meet you. As a Senior Customer Success Manager in our Scale team you will work... ...to ensure commercial alignment & drive client renewals, retention & net retention targets... ...this job description cannot possibly cover every duty you may need to undertake,...Parental leaveSeniorHybrid workingOn-siteFlexible hours
£85.28k - £94.75k per annum
...From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Client Manager at our London site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the...SeniorLong-term contractPermanentFull-time3 days/week- £51k - £67k per annumEstimated...Landor is looking for a Senior Client Manager to join our London studio. Could this be you? We are Landor, part of WPP World-leading brand experts, underpinned by the most expansive strategic & creative capabilities in our category. We make brands more...SeniorHybrid workingOn-site
- £54k - £71k per annumEstimated...ambitious candidates with 2+ years of client-facing experience to own relationships... ...across the economy. The Role As a Senior Client Experience Manager, you'll be the go-to person for a... ...Healthcare: Our health cash plan will cover all of your day-to-day health and wellness...SeniorTemporaryFlexible hours
- £78k - £104k per annumEstimated...Role: Senior Sports Marketing Specialist - Global Football Partnerships Type: 12-Month Contract (Maternity Cover) Location: London (3 days on-site, 2 days remote) About the Opportunity... ...Responsibilities Club Governance: Manage relationships and commercial execution...Parental leaveSeniorImmediate startRemote
£41.13k - £43.68k per annum
...looking for an organised, adaptable and proactive Senior Assistant to the Leader to join the Leader’s Office on maternity cover. You will provide direct administrative and... ...while supporting the Leader’s Office Manager with the smooth running of the office. Your work...Parental leaveSeniorOn-site- £56k - £72k per annumEstimated...together. If you want to help shape the future of banking, we’d like to ask you: Are you FIS? About the role The Senior Client Success Manager will drive client satisfaction, adoption and long-term value for financial institutions using FIS Core Banking Solutions,...SeniorLong-term contractFull-timeHybrid workingOn-site
- £50k - £65k per annumEstimated...EVC) and one of the fastest-growing DSPs. To help us maintain our strong position in the industry, we are looking for a Senior Client Success Manager to manage and develop a portfolio of clients across Europe. Location: London (Hybrid - 3 days office / 2 days remote)...SeniorFull-timeHybrid workingOn-siteRemoteWork from home
£95k per annum
...Private Client Tax Senior Manager London To £95,000 + Benefits This very profitable and financially secure practice has remained exceptionally busy during lockdown. The firm has ambitious growth plans and the funding to match. A senior role has just been signed off...SeniorPrivate practice$28.22k - $31.15k per annum
...Reports to: Global Digital Lead Line management: Project Support Officer Start date:... ...period with the current postholder before the cover begins Remuneration: BZD 76,861 - 93,... ...experienced change leader for a 12-month maternity cover to guide staff through ongoing...Parental leaveSeniorFull-timeFixed-term contract- £70k - £93k per annumEstimated...well as being able to offer diverse and interesting clients and plenty of high quality work, this very successful... ...firm is keen to ensure that work loads are effectively managed. Consequently, they seek an additional senior manager to join the team. You will be responsible for...SeniorHybrid workingFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Client Manager (Maternity Cover). Be the first to apply!
Related searches
- client liaison manager London
- accountancy client manager business development London
- assistant client manager London
- part qualified client manager London
- client relationship director London
- senior client relationship manager London
- client document executive London
- communications and engagement manager London
- remote client manager London
- client services executive property London