At Home Dental is the UK’s leading provider of domiciliary dental care. Our fully equipped mobile dental clinics bring treatment directly to patients in their homes and care homes, removing barriers to access and transforming the way dentistry is delivered.
We’re expanding nationally and looking for an experienced Dental Receptionist to join our High Wycombe HQ team. You’ll be part of a growing organisation that’s modern, patient-focused, and proud to make a real difference every day.
The Role
As our Dental Receptionist, you’ll be the first point of contact for patients and care homes, providing exceptional service both in person and over the phone. You’ll manage patient enquiries, book appointments, and coordinate our mobile dental teams to ensure smooth daily operations.
This is a hybrid role, typically involving 3 days a week in our High Wycombe office, with the flexibility to work from home on other days.
Key Responsibilities
Answer calls and emails from patients and care homes with professionalism and empathy
Book and manage appointments using our patient software
Support daily scheduling and routing for mobile dental vans
Maintain accurate and confidential patient records
Process payments and follow up on outstanding accounts
Liaise with suppliers and internal teams to ensure seamless service delivery
What We Offer
Competitive hourly rate: £12.50–£13.50 per hour
Hybrid working: Blend of office and home-based work (3 days in office)
Immediate start available
08:30 to 17:00 Monday to Friday: No weekend working
Career development: Full training provided and access to Agilio online learning
Supportive team culture: Friendly, professional, and purpose-driven
Company benefits: Pension plan and continuous professional growth
Meaningful work: Help deliver essential dental care to those who need it most in the community.
About You
Experience as a dental receptionist, medical administrator, or similar front-of-house role
Experience in coordinating teams
Excellent communication and telephone manner
IT literate and confident using systems like Dentally (training provided)
Organised, detail-focused, and calm under pressure
Team player with a positive and caring attitude
Open to training if joining from a healthcare or customer service background
Additional Details
Full DBS check required prior to employment
Free parking available around our High Wycombe HQ with easy access from the M40
Full-time, permanent role – hybrid between HQ and home
£30k per annum
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