Service Administrator

On behalf of our client we are looking for an experienced service administrator to join a busy commercial main dealer in Crawley.

Candidate Requirements;

· Previous experience in a Customer Service role within a Vehicle Service Dealership is preferred but not essential

· Open attitude to learning and being part of a team

· Knowledge and experience of working with Microsoft packages (Outlook, Excel, Word, etc.)

· Great customer handling skills and being putting the customer first

· Excellent organisation skills to deal with a large administration workload and conflicting deadlines

· Excellent communication and interpersonal skills

· A flexible approach to work duties with a willingness to learn

Desirable Skills

· Kerridge Experience

· One Link Experience / CV Link Fleet booking system

Job Responsibilities:

· Administration support for the service department and site manager.

· Taking bookings via telephone, email and in person.

· Organising collections/drop offs of customer vehicles.

· Telephoning customers to ensure vehicles are ready for collection.

Salary: up to £23,000

Hours:

45 hours per week Monday to Friday 07:00 – 17:00 with a 1-hour unpaid lunch break. Saturdays 07:00 to 13:00 in accordance with the Company Rota.

If you would like to find out more about the role please contact Gemma or Andy at JAGO Consultants or apply today.