Receptionist/ Admin Assistant

Job Title: Receptionist/ Admin Assistant

Trust Location: Royal Devon University Healthcare NHS FT

Location: Melbury Lodge, Winchester, SO22 5DG

Hours: 37.5 hours per week

Start: Beginning of November 2026 End: Beginning of March 2027 but could be extended.

Working Pattern: Monday - Friday, 9am – 5pm

Duration: 4 Months

Job Summary:

As a Receptionist/Admin Assistant, you will be expected to work as part of a wider administration service supporting front line staff, service user, carers and always maintain confidentiality.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

Key Duties and Responsibilities

Key Responsibilities:

• Welcoming visitors and outpatients to the building.
• Answering telephone calls and forwarding messages in a timely manner
• Answering emails, forwarding messages in a timely manner.
• Singing out/ in keys, fobs and alarms for visitors/ temporary staff members.
• Filing, printing, laminating, and copying.
• Raising and tracking purchase orders for teams across the building.
• Raising orders for the Kitchen team.
• Filing patient documents, sending to archive.
• Patient data input (notes, document scans).
• Ensuring effective communication with all outside agencies, clients/carers, staff.
• Work flexibly with other admin colleagues to ensure that the workload and pressures are dealt with appropriately.
• Managing Reception calendar appointments and scheduling.
• Handling mail and deliveries (receive, sort, and distribute incoming mail, handle outgoing mail or packages as needed).

You’ll have the following skills/experience:

• Face to face and telephone customer service

• Administration background is desirable but not needed. All needed training will be provided.

System Knowledge – MS Office package

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

NHS Professionals manage your data, please see our Privacy Notice on our website