Relationship Liaison Officer
Plymouth
Temporary - long term contract for 1 year which could be longer
£25ph- £30ph We are looking for a confident, organised and friendly Relationship Liaison Officer to work for a leading company working on a number of projects in Plymouth. The role involves keeping everyone informed, managing relationships and making sure communication runs smoothly throughout construction projects. Key Responsibilities
Plymouth
Temporary - long term contract for 1 year which could be longer
£25ph- £30ph We are looking for a confident, organised and friendly Relationship Liaison Officer to work for a leading company working on a number of projects in Plymouth. The role involves keeping everyone informed, managing relationships and making sure communication runs smoothly throughout construction projects. Key Responsibilities
- Act as the main point of contact for clients and residents.
- Build and maintain positive relationships with residents, clients, contractors and managing agents.
- Keep residents informed about works, timescales, access requirements and project updates.
- Liaise with site teams and internal departments to communicate resident needs.
- Assist with pre-construction arrangements, including access, licences and council requirements.
- Prepare and distribute weekly notices, letters and monthly newsletters to residents.
- Attend regular progress meetings
- Monitor customer satisfaction and identify issues before they become problems.
- Assist with project documentation, quality assurance records and document uploads.
- Support the site manager and pre-construction team
- Communicate project programme updates clearly to residents and clients.
- Must have experience working within Construction, Housing, social Housing or something similar
- Excellent communication and customer service skills.
- Strong relationship-building abilities.
- Confident dealing with difficult situations and resolving issues.
- Strong listening and problem-solving skills and can manage tricky deadlines
- Professional, approachable and proactive.
- Ability to work independently and as part of a team.
Vacancy posted 20 hours ago
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