- Lead and manage the customer service team to deliver high-quality support.
- Develop and implement strategies to enhance customer satisfaction.
- Monitor and analyse customer feedback to identify areas for improvement.
- Ensure compliance with company policies and industry standards.
- Collaborate with other departments to address customer concerns effectively.
- Oversee training and development programmes for the customer service team.
- Prepare regular reports on customer service performance and initiatives.
- Handle escalated customer issues to ensure swift resolution.
Vacancy posted 20 days ago
Similar jobs that could be interesting for youBased on the Head of Customer Services in Essex vacancy
£30k per annum
...inspire your team is essential Solid product knowledge and be confident in talking about and selling. Able to deliver excellent customer service Benefits: Lucrative salary and uncapped commission Increased holiday allowance Pension Comprehensive training...Suggested£25k - £27k per annum
Company: LJ RECRUITMENT Job Type: Permanent Salary: £25000 - £27000 per annumSuggestedPermanent- ...Jewells ✨ At Jewells, we’re passionate about creating exceptional customer experiences. As a Customer Experience Lead, you’ll play a key... ..., and ensuring every customer receives the highest level of service. This is the perfect opportunity for someone ready to take the...SuggestedShift work
£13.25 per hour
...Starting Salary: £13.25 per hour Your Role in the Team? As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role will be to engage warmly with every visitor...SuggestedHourly payFull-timeFlexible hours- ...At Hill, we take pride in the aftercare we provide long after keys are handed over. As our Customer Service Coordinator, you’ll be a key part of the team making sure our customers get the smooth, timely support they expect from a 5-star housebuilder. You’ll be responsible...Suggested
- £43k - £55k per annumEstimated...maintenance and day to day handling of the IBA ledgers, both Client & Underwriting. Ensure timely collection / settlement to and from customers and supporting markets of the Overseas offices. Assist Overseas offices in the collection and settlement of funds to/from clients...PermanentHybrid workingOn-site
£30k - £35k per annum
...Onboard new clients, gathering everything needed to launch quickly and cleanly Identify opportunities to grow accounts where additional services would genuinely deliver for the client Contribute to retention and renewal of your portfolio Process and internal Keep the...Full-timeNo agency£30k - £35k per annum
...wholesale experience to join this successful business. They are looking for a hard working individual who can build relationships with customers to become an integral part of the success of the business. The role will involve working within a team of people dealing with...PermanentMonday to Friday£40k - £50k per annum
...background of selling to Blue Chip FM companies. They are looking for a hard working individual who can build relationships with customers to become an integral part of the success of the business. You must be sales driven, enthusiastic, ambitious, dynamic, self -motivated...PermanentMonday to Friday£25k - £35k per annum
...members. To process day book entries for sales, purchases, bank, cash and wages on behalf of clients where we provide bookkeeping services and become efficient in the use of a range of accounting software. To prepare where required on bookkeeping assignments the control...PermanentApprenticeship£28k - £40k per annum
Responsibilties for the role: BACS AND SDP’S to various parties Credit Control, Manual purchase ledger inputs, sales ledger transfers from industry standard software packages Managing part time ( 20 hours ) accounts assistant General Admin, stationary...Weekly payPermanentPart-timeImmediate start£19.23 per hour
...Customer Service & Acquisitions Lead – 3 Month Contract Location: Colchester Rate: £19.23 per hour (Umbrella) Contract: 3 Month Contract Hours: Full Time Working Pattern: Minimum 4 Days Per Week Office-Based Pay: Bi-weekly Summary...Bi-weekly payHourly payFull-timeOn-siteFlexible hours£40k - £50k per annum
...role involves * You will be responsible for managing a portfolio of commercial insurance clients, supporting renewals, day-to-day servicing and the broader development of each relationship. The work is likely to involve close contact with clients, insurers and internal broking...Long-term contractOn-site- ...About Arc: Arc is a UK-based Managed Service Provider helping organisations get real value from technology. We design, deliver and support IT services that keep customers secure, productive and scalable. Our services cover end-user computing and service desk, through to...Long-term contractTemporaryHybrid workingFlexible hours
£40k - £60k per annum
...you will be one of the best in your field You'll have full commitment to the needs of your clients and offer a truly consultative service Regardless of whether you are developing new business or managing an existing client portfolio currently, you will be able to demonstrate...Remote jobWork from homeFlexible hours£44k - £50k per annum
...running of the firm’s finance function. You will help ensure the highest standards of financial control, regulatory compliance, and client service are maintained across all accounting activities. This varied and hands on position combines operational responsibility with team...Full-timeBank staffOn-site- ...enquiries Identify and act on business development opportunities to attract new clients Cross-sell and up-sell relevant products and services to existing and prospective clients Present tailored insurance and risk management solutions to secure new business Understand...Hybrid workingOn-siteFlexible hours
£80k per annum
...typically generating between £10,000 - £25,000 income, which are headed by sophisticated insurance buyers. Many of these clients are based... ...regional office when needs be). Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment...PermanentOn-siteRemote- £42k - £54k per annumEstimated...Our Client is a dynamic, fast-paced Fresh Produce importer and grower supplying a variety of customers, with an exciting portfolio of Fresh Food Products. We offer the opportunity of Supply Chain Account Manager to join the team. Reporting to the Commercial Director...PermanentMonday to Friday
£50k - £60k per annum
...Create and implement a territory business plan aligned with company goals Stay informed on market trends, competitor activity, and customer needs Provide regular reporting on sales metrics including revenue, margin, and pipeline Requirements Experience in...Long-term contractOn-siteProbationary period£45k - £55k per annum
...established and growing manufacturing business supplying specialist products to customers across a range of highly regulated industries. Renowned for delivering innovative solutions and exceptional customer service, the business works with clients both in the UK and internationally...Long-term contractPermanentFull-timeOn-siteWork from homeProbationary periodMonday to Friday£35k per annum
...growing, our client is looking for an ambitious Sales Account Executive to join them at their Chelmsford HQ, managing an established customer portfolio and driving new business alongside it. Day to day as our Sales Executive you will: ~Manage and grow a portfolio of plumbing...Monday to Friday- £55k - £72k per annumEstimated...Please note this role does not sponsor visa's #LI-DNI #LI-CES #LI-SJ1 IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to...Full-timeHybrid workingVisa sponsorshipImmediate startRemote
£45k - £65k per annum
Company: CKB RECRUITMENT LTD Job Type: Permanent, Full Time Salary: £45000 - £65000/annumPermanentFull-time£38k - £42k per annum
Company: ELITE STAFFING SOLUTIONS Job Type: Permanent, Full Time Salary: £38000 - £42000/annumPermanentFull-time- £38k - £50k per annumEstimated...About the role As an Account Manager in our Energy and Industry division you will be pivotal in driving growth and customer satisfaction across some of our largest, most complex clients. In this field-based role, you will become the go-to expert, visiting customers every...Immediate startMonday to Friday
£12.71 per hour
...the continuous delivery of the St Andrew Healthcare’s security service. You will be responsible for maintaining systems and records... ...Bank Security Officer you must be able to show initiative in a customer focussed role whilst adhering to the policies and procedures that...Hourly payZero hours contractFlexible hoursShift workNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Services. Be the first to apply!
Related searches
- head of customer operations Essex
- temporary customer service Essex
- customer support remote Essex
- full time customer service Essex
- part time customer service Essex
- night shift customer service work from home Essex
- part time customer service work from home Essex
- client services associate Essex
- insurance customer service work from home Essex
- remote evening customer service Essex