First Contact Practitioner Team Manager

Black Country Healthcare NHS Foundation Trust
First Contact Practitioner Team Manager
The closing date is 24 November 2026

Job summary
We are seeking an enthusiastic and effective manager to provide managerial to develop our First Contact Practitioner service in Black Country Healthcare, Sandwell & Walsall localities.

Developing services and enabling first contact practitioners for mental health to have an impact on people from the point of first presentation in the Primary Care setting is exciting and rewarding. This is an excellent opportunity to build, develop and lead the teams within the Primary care networks, building and establishing relationships with the GP's and practice teams, whilst supporting the pathways ensuring access to right person, right time and right place care. There will also be involvement with the newly developing Integrated Neighbourhood Care Teams and the more established Towns Teams.

Main duties of the job
As the FCP manager your role will be passionate about delivering excellent mental health services and can support and enable the team to achieve their potential. Key responsibilities will include managerial supervision and appraisals for the team, performance including key performance indicators, recruitment and management of staff, ensuring that people have timely access to our services and receive treatment in line with our pathways.

Post holder will need to have excellent relationship building and engagement skills and be capable of managing varied work demands based on the changing needs of the service. You will understand and embrace the challenge of delivering a service which is both high in quality, efficient and sustainable.

About us
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region, we provide:

• Adult and older adult mental health services
• Specialist learning disability services
• CAMHS

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

Details
Date posted: 10 November 2026
Pay scheme: Agenda for change
Band: Band 7
Salary: £49,387 to £56,515 a year per annum
Contract: Secondment
Working pattern: Full-time
Reference number: 285-6948B-MH
Job locations: Quayside House, Round Greens Road, Oldbury, B69 2RD, United Kingdom

Job description
Job responsibilities
Are you who we are looking for?
We recognise that as this is a fairly new model of working in the UK but we are aware the value the service adds and the support that is needed to the clinical teams in the surgeries. We have a supportive leadership team that encourages continuous development and improvement within our teams and services
You must be able to demonstrate in interview and on your application that you have

• Been developing skills and knowledge of clinical and team leadership
• Understanding the FCP role in mental health services
• Evidence of contributing or leading on quality improvement and collaborative team working across primary and secondary care

With highly specialist clinical skills in the assessment and management of mental health conditions, you will have appropriate skills and experience as per personal specification.
The managers post is full time 1.0 WTE (37.5 hours per week) with some requirements for Saturdays
The roles are based in two localities with time spent within GP practices
You can expect ongoing commitment for professional development, supervision, appraisals and training

Person Specification
Essential

• Registered Mental Health Nurse, current with the NMC.
• Degree or equivalent qualification or experience in evidence based psychological therapies relevant to Pathway.
• Evidence of continued professional development.
• Master's degree or willingness to work towards
• Minimum 5 years post registration experience
• Experience of managing a team including undertaking management supervision
• Experience of working in a primary / community and secondary care environment
• Understanding of Child and Adult safeguarding
• Ability to work effectively with a number of organisations, managing communications
• Evidence of Management and Leadership Skills.
• Expert Clinical and Managerial Supervision Skills

Desirable

• Experience of working as part of a multi - disciplinary team
• Understanding of the audit process
• Knowledge of EMIS and Other Reporting software systems

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name: Black Country Healthcare NHS Foundation Trust
Address: Quayside House, Round Greens Road, Oldbury, B69 2RD, United Kingdom
Employer's website: (Opens in a new tab)

Employer contact details
For questions about the job, contact:
Senior Operational Manager Heidi Cole
View email address on meeveem.com
View phone number on meeveem.com

Supporting documents
Privacy notice: Black Country Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)

Disclosure and Barring Service and right to work requirements apply as set out above.