Apprentice Finance Assistant

Summary

National Learning Group Limited is a dynamic education business delivering high-quality TEFL and non-TEFL learning programmes. We are at an exciting stage of growth, investing in our infrastructure and people to support an expanding student base. As part of this, we are building out our finance function and are looking for a Finance Assistant.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Between 30 to 37.5 hours per week Monday to Friday

Training course

Financial services administrator (level 3)

Hours

Monday - Friday, Shifts to be confirmed.

37 hours a week

Start date

Monday 3 August 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

Accounts Payable & Receivable:

• Processing purchase invoices accurately and in a timely manner
• Raising sales invoices and supporting the collections process
• Reconciling supplier statements and resolving queries
• Assisting with weekly and monthly payment runs
• Bank & Ledger Reconciliations
• Assisting the FL in bank reconciliations
• Maintaining the accuracy of the purchase and sales ledgers
• Investigating and resolving reconciling items promptly

Finance Administration:

• Managing finance inbox and directing queries to the appropriate team member
• Maintaining organised and accurate filing of financial documents
• Supporting expense processing and staff reimbursements
• Assisting the Finance Lead with month-end close tasks as required

Systems & Reporting Support:

• Working within Xero to maintain accurate and up-to-date financial records
• Supporting the team with data entry and record updates in HubSpot
• Producing straightforward reports and schedules as directed by the Finance Lead
• Flagging anomalies or discrepancies to the Finance Lead in a timely manner

Where you'll work

2a/B Henson Yard, Waterside Drive
Gateshead
NE11 9HU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SKILLS NORTH EAST LIMITED

Training course

Financial services administrator (level 3)

What you'll learn

• Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
• Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
• Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
• Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
• Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
• Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
• Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
• Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
• Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
• Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
• Plan, organise and prioritise own tasks, managing time and resources effectively.
• Identify opportunities for continuous improvement and recommend solutions to improve processes.
• Apply current and developing sustainable principles and techniques relative to role.
• Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
• Work in line with organisational equity, diversity, and inclusion policies.
• Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
• Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
• Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
• Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
• Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
• Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
• Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
• Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
• Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
• Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
• Plan, organise and prioritise own tasks, managing time and resources effectively.
• Identify opportunities for continuous improvement and recommend solutions to improve processes.
• Apply current and developing sustainable principles and techniques relative to role.
• Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
• Work in line with organisational equity, diversity, and inclusion policies.

Training schedule

What We Offer:

• A supportive, close-knit team with an experienced Finance Lead and Fractional CFO
• Real exposure to the full finance function of a growing education business
• Opportunity to develop your skills and take on increasing responsibility over time
• Flexible working arrangements considered for the right candidate
• Competitive salary commensurate with experience

Requirements

Essential qualifications

GCSE in:

• English (grade 4-9)
• Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• Organisation skills
• Administrative skills

Other requirements

Able to commute to the Dunston area on a daily basis A basic DBS is required due to the nature of the role