Production Supervisor

Contract: Permanent, Full-time, Subject to 3-month probation

Hours: 42.5 hours per week (Monday - Friday 0830 - 1800)

Position in Organisation:

Reports to: Production Manager

Key Responsibilities:
Set up and oversee daily production operations, including equipment checks, calibration, and start-up procedures
Prepare and handle raw meat, vegetable, and ingredients in accordance with production plans and recipes
Lead and actively participate in production activities such as meat handling, marination, vegetable preparation, and packing
Supervise and support production staff to ensure tasks are carried out efficiently and in line with production plans
Monitor and adjust production processes to maintain product consistency, correct weights, and quality standards
Load products into trays, pouches, or vacuum bags according to specifications
Ensure all products are packed, sealed, labelled, and date-coded accurately according to customer and company requirements
Coordinate preparation of finished goods for dispatch, ensuring orders are completed correctly and on time
Carry out quality checks and address any issues relating to product quality, packaging, or labelling
Ensure all raw materials and packaging used match production requirements and documentation
Maintain and enforce high standards of food safety, hygiene, and compliance with company procedures and regulations
Carry out routine cleaning of equipment, utensils, and work areas during and after production
Support stock handling, including checking deliveries and storing raw materials correctly
Use manual handling equipment safely and follow proper lifting techniques
Carry out basic computer-based tasks where required (e.g. production records, label printing, or stock tracking)

Person Specification:

Ability to commute to our site based in CR4 2JA
Fluent in English (spoken and written)
Ability to speak Korean, Cantonese and/or Mandarin is an advantage, but not essential
Good communication skills
Willingness to learn and adapt in a fast-paced setting
Ability to work as part of a team and support colleagues on the production floor
Physically fit and comfortable working in a hands-on production environment
Proven experience as a Production Supervisor or similar role who is looking to join a business where you can grow, train, and develop your team.
When needed, provide training, directing and supporting the team and improving its performance wherever possible,
Ability to produce reports on key production metrics,
Ability to liaising with various departments: inventory, technical and sales,
Food Hygiene and Safety Level 2 and HACCP level 2 qualification is desirable. (if not available training will be provided.

The Company:
Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores.

We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco.

We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026.

Growth has been consistently double-digit, with a sales turnover in excess of £85 million.

The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.

Key benefits but not limited to, include:
· Paid day off on your birthday
· Yearly bonus
· Free onsite parking
· Holiday starting at 28 days plus a personal day rising to 29 days after 5 years (Bank holidays inclusive);
· Pension scheme 3% contributed by the company
· Annual pay review
· 5% discount from Company’s retail stores Seoul Plaza and Cash and Carry