Transport Team Manager

Based at our Redhouse, Doncaster warehouse.

Shift: Thursday - Saturday/ Wednesday - Saturday rotation 04:00 - 16:00

The role

At NEXT, our transport operation is fast-paced, time-critical, and vital to keeping our business moving. Working closely alongside the Transport Assistant Site Manager, you will step into a key leadership role where you will make a real difference by ensuring your shift runs smoothly, safely, and cost-effectively. You will be responsible for prioritizing workloads, managing daily operations, and motivating our transport co-ordinators and drivers to hit key efficiency targets. From day one, you’ll be part of a supportive management team with all the training and backing you need to succeed, while we help you build the skills and experience to progress into an Assistant Site Manager role in the future.

What you'll take on

It is your job to ensure the shift is well-organized, highly motivated, and operating at the highest standards of safety and efficiency. On a day-to-day basis, you will:

• Lead and develop: Manage, coach, and support your team of drivers and co-ordinators, holding regular meetings to communicate achievements, resolve issues, and build a positive team culture.
• Manage operations: Oversee the day-to-day running of your shift, monitoring actual events against daily and weekly plans to meet service levels for our internal and end customers.
• Ensure strict compliance: Oversee all 'O' Licence requirements and statutory road transport legislation, actively monitoring driver hours, tachograph infringements, and vehicle defect reporting.
• Prioritize health and safety: Conduct daily floor and yard walks, complete risk assessments, and lead accident investigations to ensure all processes comply with company policies.
• Handle shift administration: Manage payroll accuracy, conduct timely Return to Work interviews, and update performance and training records in partnership with the Site Coaching Manager.
• Control costs: Monitor fleet safety and resource utilization to keep operational costs down while maintaining excellent service standards.

What you'll bring

To thrive in our busy transport function, you will need to think on your feet and remain composed when managing changing priorities. We are looking for:

• Engaging leadership: Proven experience leading and coaching people, with an approachable style and a natural sense of fairness that boosts team morale.
• Transport expertise: A solid background in transport operations, including a working knowledge of road transport legislation, compliance, and driver safety rules.
• Problem-solving skills: The ability to analyze issues, identify root causes, and take swift, logical action to keep operations on track.
• Strong organization: Excellent structured planning skills, with the ability to manage your own workload and your team's tasks effectively under pressure.
• Clear communication: Great interpersonal skills to build positive relationships with third-party providers, colleagues, and the wider management team.
• Technical and practical skills: Good computer literacy (including Microsoft Excel and Word), relevant health and safety awareness, and a full driving licence.

• Sharesave scheme
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Generous bonus scheme for many roles
• Restaurants with great food at amazing prices
• Access to fantastic discounts at our Staff Shops
• Free on-site parking
• 10% off most partner brands & up to 15% off Branded Beauty
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform 
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change. 

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email View email address on ekeq.fa.em2.oraclecloud.com (please include 'Workplace Adjustments' in the subject line), or call us on View phone number on ekeq.fa.em2.oraclecloud.com and leave a voicemail.