Temporary 2nd Line IT Support Technician - Amersham,...
Location: Amersham, Buckinghamshire
Job Title: 2nd Line IT Support Technician
Start Date: ASAP
Salary: Dependent on experience
Contract Type: Temporary
Hours: Full-time, 40 hours per week
About the School
I am recruiting for an experienced 2nd Line IT Support Technician to join a well-established independent preparatory school in Amersham, Buckinghamshire. The school caters for pupils aged 3–13 and offers excellent facilities within a forward-thinking educational environment.
This is an entirely on-site role supporting the school's IT department and ensuring the smooth running of its technical systems and services.
Key Responsibilities
Provide 2nd and 3rd line technical support across school systems and infrastructure.
Troubleshoot and resolve complex hardware, software, server and network issues.
Assist with maintaining on-premises and hybrid server environments.
Support Microsoft Azure, Microsoft 365 and Hyper-V virtualised environments.
Manage IT helpdesk requests and ensure service-level agreements are met.
Assist with IT projects, system documentation and disaster recovery procedures.
Provide staff IT training and technical guidance.
Supervise and mentor another IT technician, supporting their professional development.
Requirements
A relevant IT or technical degree.
Extensive IT support experience, including 3rd line troubleshooting.
Strong experience with servers, networking and IT infrastructure.
Knowledge of Azure, Microsoft 365 and Hyper-V.
Excellent communication, organisation and problem-solving skills.
A professional, proactive and service-focused approach.
Previous experience in a school environment and team supervision would be advantageous, although independent school experience is not essential.
How to Apply
If you have the technical expertise and experience required for this role, I would love to hear from you. Please send me your updated CV as soon as possible to discuss this opportunity further.
£200 - £250 per day
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