Commercial Operations Specialist

Commercial Operations Specialist

Do you enjoy developing winning commercial strategies and managing complex bid processes
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Are you passionate about driving commercial excellence, managing contractual risks, and delivering high-quality proposals that support business growth
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Join a team that delivers essential services

At Baker Hughes, our Process & Pipeline Services (PPS) team provides innovative solutions that help customers maximize operational efficiency, safety, and asset integrity. Working across diverse markets and regions, our team supports customers with industry-leading technologies and services designed to solve complex operational challenges.

Partner with the best

As a Commercial Operations Specialist , you will be responsible for reviewing customer enquiries, determining and validating appropriate technical and commercial solutions, and leading bid-related activities for the assigned region. You will play a key role in ensuring proposals are completed on time, meet customer requirements, and align with Baker Hughes commercial policies and processes.

In addition to core Commercial Operations responsibilities, you will take ownership of the contract review process, act as a focal point for contractual risk management within the team, and support the maintenance of customer contracts and MSAs across the region. You will also provide coaching, training, and operational support to strengthen Commercial Operations capabilities and drive continuous improvement.

As a Commercial Operations Specialist, you will be responsible for:

• Preparing and Reviewing Commercial Proposals: Preparing and reviewing tenders, proposals, and pre-qualification responses, including technical, commercial, and contractual aspects of bid documentation.
  
• Managing Bid Preparation Activities: Leading all aspects of bid preparation in accordance with PPS business rules and Inquiry-to-Order (ITO) processes while coordinating with regional leadership on bid-related matters.
  
• Supporting Bid Strategy Development: Working closely with Sales teams to formulate bid strategies, identify Deal and Risk Review requirements, and mitigate commercial risks during the proposal phase.
  
• Maintaining Commercial Systems Accuracy: Ensuring all relevant bid-related information is accurately entered and maintained within Baker Hughes commercial systems in a timely manner.
  
• Driving Process Excellence: Developing a strong understanding of Commercial Operations processes and systems while contributing to process simplification initiatives that reduce cycle time, improve service quality, and lower costs.
  
• Collaborating Across Functions: Building strong working relationships with Sales, Legal, Finance, Tax, Operations, and other stakeholders to ensure effective communication and successful bid execution.
  
• Supporting Scope and Proposal Development: Working closely with local Operations teams to ensure proposals accurately reflect scope of work, assumptions, and project requirements.
  
• Coordinating Technical Assessments: Partnering with Applications Engineering teams to ensure technical evaluations are completed accurately and within required timelines.
  
• Managing Key Commercial Agreements: Working with Regional Commercial Operations, Sales, and Operations Leadership to support key customer accounts, contract renewals, master service agreements, and tender opportunities.
  
• Supporting Contract Risk Management: Providing coaching, guidance, and escalation support related to contractual risk management activities across the Commercial Operations team.
  
• Delivering Training and Development: Coordinating, facilitating, and delivering Commercial Operations training for both new and existing team members.
  
• Supporting Regional Leadership: Acting as primary backup for the Regional Commercial Operations Manager and serving as a focal point for the team during periods of absence.
  
  

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's degree from an accredited university or college, or a High School Diploma/GED with significant relevant industry experience.
  
• Have experience in Proposals, Commercial Operations, Tendering, Bid Management, or a related commercial function.
  
• Demonstrate strong knowledge of contract review, commercial processes, and risk management principles.
  
• Have experience managing multiple bids, projects, and priorities simultaneously while meeting deadlines.
  
• Possess strong analytical, organizational, and problem-solving skills.
  
• Have excellent written and verbal communication skills with the ability to engage effectively with stakeholders at all levels.
  
• Demonstrate strong interpersonal and leadership skills with the ability to influence others and lead initiatives of moderate scope and impact.
  
• Have experience working within cross-functional teams to develop competitive and commercially sound proposals.
  
  

Preferred Characteristics

• Have significant experience executing contract risk management processes within a commercial environment.
  
• Have experience coaching, mentoring, and training team members on commercial and contractual processes.
  
• Demonstrate a strong track record of identifying, developing, and implementing continuous improvement initiatives.
  
• Have the ability to coordinate multiple projects simultaneously while maintaining a high level of quality and attention to detail.
  
• Be a proactive and customer-focused professional with a strong commercial mindset.
  
  

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
  
  

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
  
• Comprehensive private medical care options
  
• Safety net of life insurance and disability programs
  
• Tailored financial programs
  
• Additional elected or voluntary benefits
  
  

Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

The Baker Hughes internal title for this role is: Sales Experienced Professional - Proposals About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress
• Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.