Skills and Competencies
- Strong understanding of modern marketing tactics including events, webinars, content, product-led campaigns and social or paid media
- Experience working in a commercial, operations, marketing or business-facing environment
- Demonstrated ability to drive process improvement and operational effectiveness using structured methodologies such as Lean Six Sigma or similar
- Excellent attention to detail, organisation and follow-through with the ability to manage multiple priorities
- Strong communication skills with the ability to work effectively across global, cross-functional teams
- Experience with or exposure to workflow management and project management tools such as Asana or similar platforms
- Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.
- Bachelor’s degree or equivalent experience required, preferably in Marketing, Business or a related discipline
Support the global transformation of marketing operations by driving process excellence, campaign workflow optimisation and adoption of modern tools and AI-enabled capabilities.
- Drive execution and governance of end-to-end marketing campaign workflows including intake, planning, execution and measurement
- Own the day-to-day use and continuous improvement of workflow management tools such as Asana, including design, best practices and user enablement
- Apply process improvement methodologies to streamline campaign execution, reduce friction and enhance marketer experience
- Support delivery of global marketing transformation initiatives and drive adoption of new platforms, workflows and operating models
- Apply structured change management approaches to assess readiness, gather feedback and embed sustainable ways of working
- Communicate workflow updates and improvements to stakeholders to ensure awareness and adoption across the organisation
- Utilise project management methodologies to plan, execute and close projects effectively and on time
- Use design thinking approaches to engage stakeholders, gather insights and support continuous improvement initiatives
The Demand Generation and Marketing Operations team is responsible for enabling scalable, efficient and high-impact marketing across Moody’s global organisation. The team drives the adoption of modern marketing technologies, workflow standardisation and AI-enabled capabilities to support more than 160 marketers worldwide. By joining this team, you will play a key role in transforming how marketing operates, partnering cross-functionally to deliver improved processes, stronger capabilities and more consistent execution globally.
Vacancy posted 7 hours ago
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