Digital & Clinical Systems Project Manager

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.



Job overview

The Senior Project Manager is a key member of the Innovation and Transformation Team. Working with the Senior Programme Manager, this role will lead and manage projects and project elements within the Trustwide digital programme portfolio. This will include the End-to-End life cycle from inception to closure of larger often Trustwide, high complexity, challenging and/or highly sensitive projects.


The role is responsible for matrix management of identified project team who are responsible for the definition and delivery of the Digital projects.


The teams could consist of:
• System suppliers
• Key project stakeholders
• Technical resources
• Clinician and non-clinical staff
• Partner providers
• People Participation
• Project staff responsible for the implementation of key ITIL processes such as Knowledge Management and Change and Service Asset and Configuration.

Main duties of the job

Act as the overall owner responsible for specific projects including project start, development of the project plan, implementation, transition to business as usual, project closure and post project reviews of larger often Trustwide, high complexity, challenging and/or highly sensitive projects.
• Responsible for maintaining the projects governance arrangements to ensure a robust audit trail of project outputs, outcomes and benefits exist by establishing and leading a project board structure reporting to the relevant Programme Manager and relevant project boards.
• Work closely with the programme teams, senior PMO specialist,Digital
Operations Teams, Digital leadership team and other project managers within the Innovation and Transformation Team, to ensure all new projects are scheduled appropriately and have the appropriate deployment, test and release resources forecast, budgeted and scheduled.
• Ensure effective engagement and communication with all relevant stakeholders both internal (such as clinical and nonclinical) and external (such as people participation, partner providers and suppliers)
• Responsible for the definition of work packages needed to deliver a project and ensure that these are identified at the planning stage so they resources can be scheduled for work requirements.
• Responsible for ensuring that the appropriate controls are put in place to maintain the quality of services and ensure projects are successfully transitioned into "Business As Usual"

Working for our organisation

Originally formed in 2000, ELFT has long been recognised as a centre of excellence for mental health care, innovation and improvement. We care for a population of more than 750,000 and we are proud to serve one of the most culturally diverse parts of the UK. In Bedfordshire and Luton, we are now responsible for a further 630,000 people's mental health and community health care needs. Wherever patients receive our services and from whichever team, our values of care, respect and inclusivity underpin all that we do. Valuing the diversity of our local population is fundamental to realising our vision to provide outstanding healthcare to our diverse community. In September 2016, the Trust was proud to be rated as 'Outstanding' by the Care Quality Commission, and the Trust was once again rated at 'Outstanding' by the CQC in June 2018 and 2021.

Detailed job description and main responsibilities


as per attached JD and person specification

as per attached JD and person specification

as per attached JD and person specification



Person specification

Education/ Qualification/ Training



Essential criteria

• Educated to Master's degree level or has equitable work based experience
• Recognised professional project management qualification e.g., PRINCE 2 or Managing Successful Programs (MSP) or has equitable work-based experience
• Management/leadership qualification or equivalent experience
• Evidence of continued professional development

Desirable criteria

• ITIL qualification

Experience



Essential criteria

• Successful delivery of large-scale digital projects across health or social care or equivalent
• Development of capital bids and business cases
• Project initiation through to sign off following agreed project management methodology principles
• Delivering communication plans to ensure engagement, co-production and collaboration.
• Presentation of information to project board and other relevant governing committees

Knowledge and Skills



Essential criteria

• Ability to write comprehensive, clear and concise specifications and project documentation
• Ability to communicate complex concepts and issues clearly at Executive level
• Knowledge of project management controls, tools and techniques
• Application/systems development, support and training principles

Making Things Better

Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don't stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services.

We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel.

Our Community

We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care.

Aiming High

We were rated 'Outstanding' by the CQC in 2016, were proud to be rated 'Outstanding' again in 2018 and continue to be rated 'Outstanding' in 2021. We were named in the HSJ's Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018.

Staff and Service Users United

We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us.

We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients.

Diversity

ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.

Other reasons to apply

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.

As part of the relocation scheme we presently have, the Trust could support you with offering up to £8,000 for removal and associated expenses. This is subject to change and terms and conditions apply.

AI in applications

If you use AI or other tools to assist in writing your job application, make sure you add your own personal touch especially in the supporting information section. AI can make writing easier, but it doesn't fully understand the position you're applying for and might generate false or misleading information. Applications written only by AI often sound generic and may not show your real skills, knowledge, or experience. It's important to write your supporting statement in your own words. East London NHS Foundation Trust does not recommend relying only on AI, as it could negatively impact on your chance of success in the application process.

We carefully check applications to make sure no one has an unfair advantage, and we verify all references. At the interview, you'll be asked about your experience, so be honest and ensure everything in your application is accurate. Please remember that using AI during the interview is not allowed.

What Next?

If you like the sound of ELFT, don't waste a moment. We sometimes close adverts early if there is a high response, so apply now!

As part of our recruitment process we may be required to share information you provide on the application form with NHS Counter Fraud Authority (NHSCFA) and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS. We also use third party providers to check and verify your qualifications who may be contacting you on our behalf to verify the same..

If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.

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