Business Administration Apprentice Sidcup

Summary

Our client, a trusted leader in the UK’s garage door industry since 1976, is looking for a reliable and accurate administrative apprentice to work across their coordination and installing teams for their Croydon office whilst completing a Level 3 Business Administrator apprenticeship. 

Wage

£16,700 a year

Training course

Business administrator (level 3)

Hours

8am-5pm Monday – Friday

40 hours a week

Start date

Monday 2 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Core administration:

• Answer and direct telephone calls and shared inbox emails promptly and courteously, taking accurate messages and passing them to the right person the same day
• 
  Produce, format and proofread letters, emails, forms and routine documents using company templates
• 
  Enter and update information accurately across all digital systems, and Microsoft 365
• 
  Maintain electronic filing
• 
  Arrange meetings, book rooms, prepare agendas and take clear action notes when asked
• 
  Keep trackers and spreadsheets up to date and flag gaps, errors or overdue items to the line manager
• 
  Welcome visitors and candidates to the office and follow signing-in procedures
• Travel to other branches to cover
• Provide cover on Saturday as required
• Assist with deliveries and occasional onsite work – heavy lifting involved

Where you'll work

9 Elm Parade, Main Road
Sidcup
DA14 6NF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

INVOLVE SELECTION LIMITED

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The successful applicant will complete and obtain a Level 3 Business Administrator Apprenticeship through Vocate Training.  

You will be taught through: 

4-6 Weekly 1-2-1 Sessions with your tutor 
Off-the-job training will follow the time allocations outlined in the Occupational Standard
The course is a 12–18 month programme 

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working