Product Specialist - Theory Test Content

Can you develop and maintain high-quality test content, using data and insight to identify trends and drive continuous improvement?

Have you worked collaboratively with a range of stakeholders to deliver user-focused services that meet organisational standards?

Do you have the ability to analyse performance data, support accessibility needs, and communicate information clearly and effectively?

If so, we’d love to hear from you!

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA.

Join the Theory Test team as a Product Specialist, shaping high-quality test content that meets DVSA standards and customer needs. You will develop and review multiple-choice questions and visual materials, analyse performance data to drive improvements, and collaborate with internal and external stakeholders. The role includes supporting accessible testing, overseeing language modification services, and preparing content for delivery. You’ll use data and clear writing skills to enhance products, with training provided and opportunities to influence future test design.

Your responsibilities will include, but aren’t limited to:

Create and improve theory test products, from the idea stage through to implementationSchedule and publish content updates, informing stakeholders and monitoring performance following publishEnsure translations and voiceovers are ordered, checked for accuracy and uploaded to the content management systemAnalyse product data to understand the impact of any changes. Use this information to create recommendations, proposals and options for reviewMaintain quality standards for content to ensure it is accessible for a wide audience. This includes having an awareness of BSL requirements and using Plain English to write clearly for content and communicationsParticipate in and present theory test content work in meetings that may include senior managers from internal and external stakeholder groups. Represent at events as a subject matter expertFoster good communication and teamwork by responding politely and promptly to questions and requests from internal and external customersAct as a language modifier for customers in the test centre who require additional adjustments to access the theory test

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile . Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

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About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .