Receptionist | Independent Secondary School | Tower Hamlets

Position: Receptionist
Location: Tower Hamlets
Contract: Full-Time, Permanent
Start Date: Immediate Start Available

Receptionist Role in an Independent Secondary School

An Independent Secondary School in Tower Hamlets is seeking to appoint a friendly, professional, and highly organised Receptionist to join its busy administration team. This is an excellent opportunity for an experienced receptionist or administrator to become the welcoming face of the school and provide an efficient front-of-house service to pupils, parents, staff, and visitors.

The school is committed to providing a supportive and ambitious environment where students are encouraged to achieve their full potential. With a strong focus on academic standards, pastoral care, and student wellbeing, the successful candidate will play an important role in ensuring the school operates smoothly each day.

About the Role

As the school's Receptionist, you will manage the main reception area and act as the first point of contact for everyone arriving at the school. You will answer telephone calls, respond to enquiries, greet visitors, maintain accurate visitor records, and provide administrative support across the school.

The role will also involve managing deliveries and post, assisting with pupil-related enquiries, supporting attendance administration, and helping staff with general office tasks. A calm, professional, and approachable manner is essential, particularly when dealing with parents, students, and visitors.

Key Responsibilities

• Manage the school's reception area and provide a professional welcome

• Answer telephone calls and respond to general enquiries

• Greet and sign in visitors in accordance with safeguarding procedures

• Maintain accurate visitor and reception records

• Deal professionally with parents, pupils, staff, and external visitors

• Manage incoming and outgoing post and deliveries

• Support general administrative and office duties

• Assist with attendance and pupil administration when required

• Maintain confidentiality when handling sensitive information

• Ensure the reception area remains organised and welcoming

The School Environment

This Independent Secondary School in Tower Hamlets provides a welcoming and ambitious environment where students are supported to achieve academically and personally. The school places strong emphasis on high standards, pastoral care, and creating positive relationships with students and families.

The administration team plays a central role in the school's daily operations. You will work alongside experienced support staff and senior leaders within a professional and collaborative environment where your contribution will be highly valued.

Candidate Requirements

Essential Requirements

• Previous experience in reception, administration, customer service, or a similar role

• Excellent communication and interpersonal skills

• Strong organisational and time-management abilities

• Confident using Microsoft Office and computer-based systems

• Professional telephone manner

• Excellent attention to detail

• Ability to remain calm and organised in a busy environment

Desirable

• Previous experience within a school or educational setting

• Knowledge of school management information systems

• Understanding of safeguarding and data protection procedures

• Experience dealing with parents, pupils, and external professionals

How to Apply

To be considered for this Receptionist position at an Independent Secondary School in Tower Hamlets, please forward an up-to-date CV as soon as possible.