Claims Support

About The Role

ARAG Group is looking for a Claims Support colleague to join our friendly and supportive Claims Department at our Bedwas office. The department is central to delivering our market-leading legal expenses insurance, and we are seeking someone who is passionate about providing excellent service to customers and business partners. We offer flexible working, with most colleagues working from home for part of the week, alongside a comprehensive benefits package. Our supportive team culture is focused on helping one another develop.

The successful candidate will provide high-quality administrative support across the business. In this entry-level role, you will:

• Communicate with customers, colleagues, suppliers and regulatory stakeholders clearly, concisely and honestly, while remaining sensitive and empathetic to their needs.

• Complete administrative tasks accurately and promptly.

About You

We would like to hear from candidates who can communicate confidently at all levels and build strong relationships with customers, business partners and colleagues. You should work well under pressure, adapt to change and demonstrate strong attention to detail. Previous office experience is highly desirable, along with good Microsoft Office knowledge and data entry skills.

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work.  In return for your commitment we will offer you generous remuneration and an attractive benefits package which will include:

• 26 days holiday with the option to buy up to a further 5 days
• Company pension scheme with the option to increase contributions
• Progressive career pathway and development opportunities
• Group Income Protection for all employees
• Group Legal Protection for all employees
• Health Cash Plan
• European Motor Assistance and Home Emergency Assistance
• Salary sacrifice benefits including Cycle scheme 
• Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
• The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

About The Company

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.  

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.