Identity & Access (IAM) Specialist

Company Description

Location: Basingstoke (Hybrid working, 3 office days per week)

Employment Type: Permanent, Full Time

Why Join Us?

• Annual bonus opportunity
• Lead the transformation and maturity of Identity & Access Management across one of the UK’s most recognised brands
• Shape the future IAM roadmap, technical direction and modern identity architecture across a complex enterprise technology landscape
• Join a growing cyber security capability where you can influence enterprise technology decisions and build a high performing specialist team

For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust us to be there when it matters most, and we're equally committed to supporting the people who make that possible. With a 4.5-star Glassdoor rating, we've built a culture where colleagues are empowered to grow, collaborate and make a real impact for our customers on every journey. Which has been recognised by Sunday Times “Best Places to Work” for the last two years. 

Job Description

This is the Job

Identity is central to cyber security, and at The AA you will play a key role in protecting the technology that underpins how colleagues, partners and systems securely connect and operate.

As our Identity & Access Specialist , you will be a trusted technical expert within Group Security, working closely with the Identity & Access Manager and senior colleagues across Cyber Security, Technology and Architecture. You will bring deep IAM expertise to strengthen secure solutions, improve governance and reduce risk across a complex enterprise environment.

This is an opportunity for an accomplished IAM professional who wants to stay close to the technical detail while influencing meaningful security outcomes, driving improvement and making a visible impact on the future of identity security at The AA.

Key Responsibilities

• Act as a trusted subject matter expert across Identity & Access Management, supporting the design, enhancement and assurance of secure identity and privileged access controls
• Provide technical guidance across Microsoft Entra ID, Conditional Access, MFA, identity governance, SSO, federation and privileged access, helping teams deliver secure and scalable solutions
• Partner with Technology, Architecture, Platform, Risk and Compliance teams to review solutions, provide pragmatic security advice and support the successful delivery of change
• Contribute to the development of IAM standards, technical guidance, governance documentation and audit evidence, helping strengthen the organisation’s overall security posture
• Support identity related risk assessments, investigations and remediation activities, providing practical recommendations that balance security, operational effectiveness and user experience
• Identify opportunities to improve IAM processes, controls and ways of working, contributing to the continued maturity of The AA’s identity capability

What Do I Need?

You’ll Bring

• Strong hands-on technical expertise across Identity & Access Management, Identity Governance and Privileged Access Management within a complex enterprise environment, with the ability to assess, design and improve identity security controls
• Demonstrable expertise across Microsoft identity technologies, particularly Microsoft Entra ID, with practical knowledge of Conditional Access, MFA, federation, SSO, identity governance and privileged access management
• Experience applying IAM expertise to technical solutions and change, working with Architecture, Platform and Technology teams to provide practical guidance, challenge designs and support secure implementation
• Strong understanding of identity governance, security risk and compliance, including developing standards, strengthening controls, supporting assurance activities and producing evidence within a governed enterprise environment
• Confident stakeholder management and communication skills, with the credibility to build trusted relationships and influence technical specialists, managers and senior stakeholders through clear and pragmatic security advice
• Strong analytical and problem-solving capability, able to investigate technical challenges, understand associated business and security risk and recommend balanced solutions, supported by relevant IAM or cyber security certifications or equivalent demonstrable expertise

Qualifications

Additional Information

Belonging at The AA

At The AA, we value the unique perspectives, experiences and ideas that our people bring. We've nurtured a workplace where everyone feels valued, respected and empowered to do their best work.

Through our employee communities and inclusion initiatives, we’ve created opportunities for people to connect, share experiences and influence positive change across the business. This is a place where your voice matters and where you can belong, grow and succeed.

Driven by People, Rewarded by Benefits

• We believe in rewarding our people. That's why we offer a comprehensive benefits package including;
• 25 days' annual leave plus bank holidays, the option to buy additional holiday
• Up to 7% employer pension contribution
• Free AA breakdown membership from Day One with 50% discount for family and friends, discounts on AA products including car and home insurance
• 24/7 GP access and wellbeing support for you and your family
• A wide range of employee discounts, including our popular car salary sacrifice scheme

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