Trainee Claims Technician

Pro Insurance currently have some new opportunities for Trainee Claims Technician to join our Legacy Claims Team, processing claims in support of an existing client.

Pro operates a hybrid working model and the majority of this role will be working from home with travel to your local hub in Glasgow, Liverpool or Horsham on a weekly basis post training and other locations as and when required.

Purpose of Role & Responsibilities

Reporting to the Legacy Claims Team Leader, the Trainee Claims Technician will be trained to handle a caseload of EL/PL disease claims, to include the following:NIHL

HAVs

RSI

Manage all diaries and post within the agreed SLAs

Liaise with solicitors and brokers

Develop effective business relationships internally and externally

Maintain accurate records for auditing and regulatory purposes

Identify potential fraud

Proactively support the team in their achievements and overall business objectives

A technical background relating to EL/PL or industrial disease claims is preferable but claims handling experience from any background is advantageous

Effective written and verbal communication skills

Numeric with excellent attention to detail

Experience using MS Office including Word, Excel, Outlook and MS Teams is required

Adaptable to change

Strong relationship building skills with a professional and approachable manner

Ability to work towards Service Level Agreements with accuracy