Waiter | Nettle - The Conduit

Waiter

Location: Nettle at The Conduit

Reporting to: Restaurant Manager,

Working Closely With: Assistant Manager, Floor Manager, & General Manager,

Contract Employment Type: Full-time

£30,992 + Tronc and excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for...

As a Waiter you will deliver friendly, attentive and knowledgeable service to members and guests. This is a dynamic role where you will work across different areas of the restaurant, supporting service, hosting, drinks and guest interaction — ensuring every experience is smooth, welcoming and memorable.

About Nettle

Nettle is a rooftop restaurant at The Conduit in Covent Garden, led by the British landscape and guided by the seasons. We honour nature's ingredients by transforming exceptional produce from across the British Isles into thoughtful, unexpected dishes.

Working closely with trusted farmers, growers and producers, Nettle champions sustainable sourcing, seasonal cooking and respect for every ingredient. Our approach celebrates craftsmanship, provenance and hospitality, creating memorable experiences for members and guests alike.

Nettle is a collaboration between The Conduit and Levy UK.

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Waiter - The Role

• Welcome and engage members and guests in a warm and professional manner
• Deliver attentive, knowledgeable and efficient table service
• Take food and beverage orders accurately, including allergen awareness
• Make recommendations based on guest preferences and menu knowledge
• Monitor the guest experience and respond proactively to needs
• Handle payments and present bills accurately
• Work across different areas of the restaurant (section service, hosting, drinks, coffee, etc.)
• Support smooth day-to-day service, including opening and closing duties
• Assist with preparing the restaurant for service (polishing, setting, restocking)
• Maintain clean, organised FOH and BOH areas
• Support team members during busy service periods
• Develop strong knowledge of menus, ingredients and seasonal changes
• Be confident discussing food, drinks and the story behind the product
• Maintain high standards of presentation and service at all times
• Ensure compliance with licensing, hygiene and company procedures
• Work collaboratively with kitchen and front of house teams
• Contribute to a positive, inclusive and professional environment
• Be open to learning, feedback and ongoing development
• Represent the values of Nettle, The Conduit and Levy.
• Experience in a similar front of house or hospitality role preferred
• Passion for delivering great service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Positive, proactive and team-oriented attitude

What We're Looking For

• Warm, engaging and personable
• Strong attention to detail
• Calm under pressure
• Adaptable and willing to learn
• Professional and reliable

What You'll Get In Return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences and shape the future of hospitality.

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2107/44045001/52821815/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!