Apprentice Timesheet & Compliance Administrator - Recruitment Operations

Summary

We are looking to recruit a Timesheet Administrator to join our rapidly growing team. As an Apprentice Timesheet & Compliance Administrator within the recruitment team, you will assist the payroll manager in the effective and efficient processing of timesheets within our IT system.

Wage

£18,000 a year

We’re seeking a motivated individual with 2–3 years of full-time work experience, strong admin skills, and a drive to grow. This role is based in our Croydon office. Salary up to £20,000, depending on experience.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 08:30 - 17:30.

40 hours a week

Start date

Monday 16 November 2026

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

**This is an administration-focused role within a recruitment business, dealing with timesheets, compliance, documentation, deadlines and accurate data. This is not a Sage accounting or accounting role.**

Ideal Candidate:

We're looking for someone confident, driven, and ready to grow. You’ll have 2-3 years' experience, strong admin and customer service skills, and solid proficiency in Outlook, Word, and Excel. Ideally, you’ve had some higher education or life experience (e.g. a recent graduate), and you’re now seeking a career-focused role with long-term progression.

You’re proactive, personable, and bring great energy to the team. We value ambition, independence, and a strong work ethic, especially if you’re feeling stagnant in your current role.

Retail supervisors or department managers are welcome to apply, especially if you’ve demonstrated leadership, resilience, and the ability to thrive in fast-paced environments.

We're after someone who’s grounded, motivated, and ready to hit the ground running.

You will:

• Submit contractors’ timesheets in line with relevant deadlines
• Ensure contractors’ timesheets are approved by authorised approvers
• Ensure accuracy of timesheets
• Chase contractors’ if timesheets are not submitted in line with relevant deadlines
• Notify contractors of unapproved timesheets in line with relevant deadlines
• Clear payroll with Line Manager on completion, notifying of any issues
• Verify contractor’s eligibility to work in the UK, using the relevant government resources and guidelines
• Verify contractors references in line with client requirements
• Carry out compliance checks, ensuring all documentation is signed and returned by contractor
• Ensure contractors data is filed accurately, and that files are kept as up to date
• Organising contractor’s files and regularly chasing missing documents
• Maintain regular communication with Line Manager with regards to status of contractor’s compliance
• Assist with general telephone enquiries
• Assist with timesheet and payroll enquiries as required
• Resolving any timesheet and payroll issues raised
• Provide ad-hoc support as required by the relevant team to ensure targets are met

Where you'll work

The Lansdowne Building
2 LANSDOWNE ROAD
CROYDON
CR0 2BX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIDSON TRAINING UK LIMITED

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard qualification
• Full on-the-job training will be delivered
• Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
• All training is carried out within the workplace during working hours

Requirements

Essential qualifications

GCSE in:

• English (grade 4-9 or A*-C)
• Maths (grade 4-9 or A*-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Self-motivated
• Desire to succeed
• Ability to work under pressure
• Professional in appearance
• Professional in conduct
• Articulate
• Good attitude to work
• Desire to work in recruitment
• Good all round IT Skills
• Good level of Maths
• Good level of English

Other requirements

We’re specifically looking for individuals who can demonstrate: 

• Leadership 
• Strong customer engagement 
• Proven ability to take responsibility in fast-paced environments 

Additional Preferences: 

• Comfortable working long hours and in fast-paced settings 
• A history of resilience, maturity, and ambition 
• Brings a positive presence to the team – not afraid to speak up, ask questions, and take part