Timetabling & Data Administrator Apprentice

Summary

You will support the delivery of an effective and customer-focused timetabling and examinations service providing accurate data input and administrative support, ensureing smooth coordination and operation of timetabling and examination while maintaining a high standard of service for students, staff, and stakeholders.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8:30am - 5:00pm. Friday, 8:30am - 4:30pm.

37 hours a week

Start date

Monday 10 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Input data from a variety of sources and formats
• Maintain data confidentiality and comply with GDPR policies and regulations
• Ensure the completeness and accuracy of the data input into the student record system
• Maintain and update student records, ensuring all records are accurate and all data sets and funding streams are correctly flagged
• Accept room bookings for meetings timely
• Accept authorised absences timely ensuring registers are correct re: attendance
• Support the Timetabling Officer in checking, inputting and maintaining timetables
• Support the Timetabling Officer in monitoring room utilisation
• Support the Timetabling Officer with monitoring missing register marks and clearing missing register marks
• Ensure any issues which could result in poor compliance are brought to the attention of the Timetabling Officer in a prompt and timely manner
• Provide excellent customer service and respond promptly to teaching staff queries regarding their timetables or registers
• Support in the allocation of rooms in line with agreed college policies
• Assist the Timetabling Officer in the curriculum planning process
• Have an awareness of all provision types offered by the college including Full-Time Classroom, Part-Time Classroom, Higher Education, Full Cost Delivery, Tailored Learning, Apprenticeships, and Workplace
• Have an awareness of the funding rules for DfE, WMCA, HEFCE, Full Cost and Tailored Learning provision

Where you'll work

Haybridge Road
Wellington
Telford
Shropshire
TF1 2NP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TELFORD COLLEGE

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• 1 day every 2 weeks at college (during term-time)
• Work place mentor
• College assessor 

Requirements

Essential qualifications

GCSE in:

• English (grade C / 4)
• Maths (grade C / 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working

Other requirements

Passing a Disclosure and Barring Service (DBS) check.