Library Assistant

An exciting opportunity has become available to work at Middlewich library, a busy community library that provides a quality and diverse range of services for its customers. This position is for 0.33 FTE (12.5 hours) per week worked over a two-week timetable.

Week 1: Thursday: 10:00–18:00, Saturday: 9:30–13:00

Week 2: Thursday: 10:00–18:00, Friday: 10:00–17:00

About the role

As a key front-facing member of the library team, you will be the first point of contact for customers, providing friendly support in person, by phone and by email. You'll assess customer needs, resolve enquiries at first contact wherever possible, and direct users to the right information or services. You will operate key library systems, including stock circulation and ICT tools, ensuring records remain accurate and up to date. Day‑to‑day duties include counter work, handling payments in line with Council financial procedures, and carrying out routine administrative and stock tasks. You'll also support customers in accessing ICT facilities and assist in delivering community activities that promote cultural, educational and recreational engagement. In this role, you'll play an active part in maintaining a safe and secure library environment and will contribute ideas that help improve service delivery. Flexibility is essential, as you may occasionally be required to work at different locations across Cheshire East to support operational needs. This role is diverse with no one day the same, for more information on the role please view the "in this job you will" section within the attached JDPS document.

About you

You will have:

• A friendly, confident approach with great customer‑facing communication skills.
• Strong basic IT skills and the ability to help customers with digital access.
• Accuracy when handling cash, payments and everyday transactions.
• A calm, professional manner when dealing with enquiries or challenges.
• Enthusiasm for supporting and delivering library events and activities.

To find out more about the essential and desirable criteria for the role please view the attached job description specification document.

In return we are able to offer:

• Enhanced annual leave- Start with an impressive 34 days of annual leave(including bank holidays) from day one, and watch it grow to 39 days after just five years of service
• Purchase of annual leave – Want more time off? You can purchase up to 10 extra daysof annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
• Flexible working pattern - Enjoy a 37-hour standard full-time work weekwith the added perks of flexi-time and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better
• Salary sacrifice green car scheme- Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’s no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
• White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
• Enhanced public pension- Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
• Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
• Employee assistance programme- Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
• Discounted gym membership -Stay active and healthy with corporate membership prices for Everybody Leisure, including:
• Gym, Swim and Group Fitness at all 16 facilities
• Off-Peak Racket Sports
• Athletics Tracks
• Sauna/Steam/Spa

Join us and experience a workplace that truly values and supports you!

Organisation

Cheshire East Council

Location

Middlewich

Job Category

Libraries and Archives, Place

Grade

CEC NJC - Grade 4

Salary Min

£25,583 pro rata per annum

Salary Max

£25,989 pro rata per annum

Hours per week

12.5

Weeks per year

52.143

Employment Type

Permanent

Closing Date

08/06/2026

Ref No

E3565

Documents

• Library Assistant Job Description and Specification Jan 26.pdf
  (PDF, 1447.26kb)

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

We are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Applicants should ensure all sections of the application form are completed as failure to do so will result in their application being rejected. Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however, please do not be discouraged from applying again.

For any technical enquiries please email Show email

Please quote job reference number in all correspondence.

For further information about the post please contact Tom Appleby on View phone number on jobs.cheshireeast.gov.uk or email Show email