Venue Manager (Gaming)
Slough
Calling all Gaming and Betting candidates!
Our client is a successful Gaming brand with sites throughout the England. Well established and growing, they are now seeking to recruit an exceptional Venue Manager for their site in Slough.
The Role
- Managing a Leisure / Gaming venue with a mixture of different propositions
- Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times
- Managing high levels of operational compliance in a heavily regulated sector
- You will be managing a large team across various different propositions in a couple set up
The Person
- The ideal candidate will come from the Leisure/Gaming/Betting sector
- Be commercially aware, with a proven track record of team leadership, coaching and performance delivery
- Have the ability to communicate and influence at all levels within the organisation.
- Have the ability to work on their own initiative and as part of a team, with proven ability to innovate and deliver change
- Be able to multitask and solve problems with a degree of self-sufficiency within company policies/procedures
- Have an empathetic approach to dealing with the demands and needs of both customers and team members
- Be trustworthy and ethical in your approach to work with strong compliance and customer service focus
- Have a passion for customer engagement and service, be outgoing, friendly, approachable and confident
- Be computer and numerically literate with cash handling experience
- Lead by example, and as part of a team, you will be flexible to changing shift patterns and demands of the business
- Be able to multitask and solve problems with a degree of self-sufficiency within company policies/procedures
- Have previous management skills in a similar operating environment
Benefits of the role:
- Competitive pay and bonus opportunities
- Flexible hours and overtime options
- Discounted gym membership
- Ongoing training and development
- A friendly, inclusive team that celebrates your hard work
- Recognition programs and progression opportunities
- Access to our Employee Assistance Programme, Health Assured
- Access to the Wisdom app, which includes discounts at a number of retailers
- Mental Health First Aiders
- Refer a Friend rewards because good people know good people
The Package
£34,000 to £36,000 Basic + Bonus & Package
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Vacancy posted 18 days ago
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