Job Title: Shop Manager
Salary: c. £29,000 per annum
Team: Godalming
Hours: Full Time, 37.5 per week
Contract Type: Permanent
Location: Godalming Shop, 1DW GU7
About the role
Your key purpose will be to lead the day to day operation of our Godalming charity shop, maximising income and delivering an excellent experience for our customers, volunteers and supporters while helping to raise vital funds for Shooting Star Children's Hospices.
You will be responsible for overseeing all aspects of shop performance, including customer service, stock management, donation processing, merchandising and financial administration. You will ensure donations are processed efficiently, Gift Aid opportunities are maximised, and stock is presented to a high standard through attractive displays and effective merchandising.
Working closely with Assistant Shop Managers and volunteers, you will create a positive and inclusive environment, providing training, support and direction to ensure the shop is fully staffed and operating effectively. You will be responsible for driving sales performance, maintaining accurate financial records, ensuring compliance with policies, procedures and relevant legislation, and identifying opportunities to maximise income from donated goods.
You will also support fundraising initiatives, charity campaigns and special events, while ensuring the shop remains safe, welcoming, clean and well-presented at all times. Flexibility is essential, as you may be required to provide support and cover across other shop locations when needed.
About you
This role requires experience of managing a retail environment, including responsibility for sales performance, customer service, cash handling and ensuring compliance with relevant policies and procedures. You will have experience of motivating and supporting staff, with the ability to build strong relationships and create a positive and inclusive team culture.
Strong organisational skills, the ability to prioritise competing demands and confidence in making day to day operational decisions are essential. You will be able to manage stock effectively, maintain high merchandising standards and identify opportunities to maximise income through donations, Gift Aid and retail sales.
Experience of recruiting, training and coordinating volunteers would be advantageous, as would experience of charity retail, financial reporting and stock management. Above all, you will be proactive, adaptable and passionate about delivering excellent customer service while supporting the vital work of Shooting Star Children's Hospices.
Please see the attached for more information about this opportunity at Shooting Star Children's Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years' service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children's Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation's values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children's Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated closing date : 25/09/2026
- £36k - £47k per annumEstimatedFull job description Dual site Store Manager – Dual Site Guildford & Farnham A rare opportunity has arisen to lead a beautiful brands two key stores in Guildford & Farnham. This role is perfect for a confident retail leader with a passion for driving exceptional service, and...SuggestedPermanent
£27k per annum
...Why join us? We are currently recruiting for a Store Manager within our Pets Corner store based in Cobham. Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are...SuggestedPermanentFull-time- £32k - £41k per annumEstimatedStore Manager, Guildford, Fashion, Lifestyle We are seeking a Store Manager for a brand new store in Guildford. Are you passionate about creating meaningful customer experiences within a gorgeous lifestyle fashion space? Do you love leading and inspiring a team in a beautiful...Suggested
£35k per annum
...Retail Manager Premium Fashion Guildford New Store Opening Are you an experienced Retail Manager, Store Manager or Assistant Manager looking for your next opportunity in premium fashion retail? We're recruiting for a Retail Manager to lead the launch of an exciting new...SuggestedPermanent£38k per annum
...Role: Assistant Store Manager Location: Guildford (The Friary) Contract: Full-Time Temp until December Salary: £38,000 pro-rata... ...and high-performing culture • Lead with energy and focus on the shop floor, keeping standards high and the team motivated when trade is...SuggestedFull-timeTemporary£39k - £43k per annum
...Role: Store Manager Location: Guildford (The Friary) Contract: Full-Time Temp until December Salary: £39,000-£43,000 Pro Rata... ...good decisions ~ Hands-on, visible and happy to lead from the shop floor ~ Ambitious, positive and excited by the opportunity to...Full-timeTemporary£42k per annum
...Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities...PermanentShift work- £32k - £44k per annumEstimated...developing people, delivering exceptional customer service and driving operational excellence? We're looking for an ambitious Duty Manager to join our branch leadership team. Reporting to the Branch Manager and working alongside other Duty Managers, you'll play a...Full-timeFlexible hours
£12.87 per hour
...Why join us? We are currently recruiting for a Assistant Manager within our Pets Corner store based in Cobham Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who...PermanentFull-time£16.11 per hour
...brilliant people, memorable customer experiences and a fast-paced, energetic store environment. The Supervisor Role: Lead from the shop floor, supporting the team to deliver exceptional service, strong product knowledge and a store environment that brings Yankee Candle®...Hourly payFull-timeTemporaryShift work£130k - £150k per annum
Company: WALLACE HIND SELECTION Job Type: Permanent Salary: £130000 - £150000 / annuallyPermanent£13.71 - £13.9 per hour
30 hours per week, permanent contract, in our Guildford Shop Starting rate £13.71, moving to £13.90 after passing a 3 month probation... ...with Bravissimo, you will be an essential part of the store management team. You will support the Store Manager and Assistant Manager in...PermanentProbationary periodMonday to Friday£45k - £55k per annum
...A Sales Manager needed to take real ownership of the used vehicle operation at our operation in West Sussex. This isn't a sales role where you're just handed a stock list and asked to hit a target. You'll have the opportunity to shape the strategy, source the vehicles, build...Permanent£38.24k per annum
...flagship venue? Lead a brilliant team, drive performance and keep Mulligans Guildford at the top of its game. Assistant General Manager Guildford Salary up to £38,235 Full Time, Permanent 45 Hours Per Week About Us Mulligans is part of Adventure...PermanentFull-timeNo agencyRotating shifts£5.64k per annum
...About The Role Job : Retail Branch & Transfer Manager Salary: £5,640 per year Bonus: Fantastic monthly bonus and annual bonus based on company performance Hours : You will work 8.5 hours per week on a rotational shift pattern of 1 days on 4 days off. Weekend work...On-siteShift workWeekend work£26.5k - £28.5k per annum
...Retail Advisor / Stocktaker Are you a Bar Manager / Pub Manager or Restaurant Manager or an Assistant Manager or Supervisor within the catering and hospitality industry looking for a better work / life balance? Would you like to work sociable hours, Monday to Friday and...Long-term contractFull-timeMonday to FridayWeekend workAfternoon shift- ...play a critical role in bringing the Levi’s brand to life on the shop floor. You’ll lead by example, support the wider team, and take... ...the store during your shifts – including opening and closing when management are not present. Here’s how you’ll make it happen...Full-timeShift workWeekend workAfternoon shift
£13.84 per hour
...brand standards and that our customers receive a personalised experience every time they visit Store targets - you’ll support the management team to achieve key KPIs across the store, approaching everything we do with an eye on sales growth and profitability Store...Long-term contractFlexible hoursShift work£40k per annum
...We’re looking for a Restaurant Manager to join a busy, food-led pub in Surrey with a strong local following. This is a hands-on role for someone who enjoys being on the floor, leading a small team and making sure guests have a genuinely great experience. What you’ll...40 hours/weekCasual workRotating shifts£30k - £32k per annum
...Area Cleaning Manager Location: South East Salary: £30-32k pa Contract: Permanent, full-time Start date: As soon... ...where your contributions are valued. Access to an exclusive shopping platform with discounts from 3,500+ retailers ....PermanentFull-time£45k - £50k per annum
...General Manager Charterhouse Club Charterhouse is seeking a General Manager to manage the extensive indoor sports facilities and golf course to provide the greatest possible opportunity for pupils of Charterhouse School and the local Godalming community to develop an active...PermanentFull-time£29.5k per annum
...Job title: Duty Manager Hours: 40 Location: Guildford Salary: £29,503.63 Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team...Hybrid workingImmediate start£45k - £50k per annum
...an exciting opportunity for an experienced sales leader who thrives on targets, performance and change. You will be responsible for managing and motivating a team of Sales Representatives and Sales Order Administrators, driving commercial performance while ensuring customers...Long-term contractPermanent£80k per annum
...Take the lead. Drive success. Shape the future. An exciting opportunity has opened up in Guildford for an ambitious Lettings Manager ready to take ownership of a fantastic office and lead it from strength to strength. You will be responsible for inspiring and developing your...Full-timeOn-siteMonday to Friday£50k - £60k per annum
...within the construction supply sector. Due to continued growth, an exciting opportunity has arisen for an experienced Regional Account Manager to take ownership of the South Region, covering SO, PO and GU postcodes . This is a highly visible role where you'll be...Long-term contractFull-timeOn-siteRemoteMonday to Friday- ...connections, turning shoppers into loyal KIKO fans. · Bring energy, creativity, and positivity to the shop floor — every shift, every interaction. · Support the Store Manager in creating a high‑performing, inclusive, and inspiring team culture. Drive Performance &...PermanentPart-timeShift work
- £34k - £44k per annumEstimated...hard to ensure every player and student feels supported, included, and part of something special. JOB DESCRIPTION - CAMP OPERATIONS MANAGER Where DREAMS come true. The Camp Operations Manager will be responsible for the administration and project management of the...On-site
£350 - £360 per day
Company: GANYMEDE SOLUTIONS LIMITED Job Type: Contract Salary: £350 - £360 / daily- £22k - £26k per annumEstimated...Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices. Who You... ...into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!...Full-time
£13.86 per hour
Account Executive Guildford Currys, Guildford Permanent Part Time 8-15 hours per week, with flexibility to work additional hours £13.86 per hour (London stores will get an additional £0.68 per hour), plus an average bonus per hour of £1.77 At Currys we...Hourly payPermanentPart-time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Shop Manager. Be the first to apply!
