Project and Programme Transformation - Financial Services...

About the role

The role – Project and Programme Transformation – Financial Services (Senior Manager, Manager, Managing Consultant, Principal Consultant)

London Area

We are programme and transformation delivery experts, looking for Consultants who blend business and technology acumen to deliver measurable outcomes for financial services clients. This blend is central to our consulting model: understanding the business challenge, shaping a practical response and leading delivery through to adoption and benefits realisation. We are looking for transformation delivery experts with no sales targets or business development responsibilities attributable to being successful.

This role suits an experienced consulting or in-house transformation leader who can build trusted relationships with senior clients, bring structure to ambiguity and intervene when delivery needs to recover. Your work may span operating model change, process improvement, technology implementation, regulatory change, M&A and AI-enabled transformation. Insurance expertise is advantageous.

About Transform Together

Transform Together is an AI-native consultancy specialising in business and technology transformation. We use AI and other digital tooling day to day to improve how we research, plan, analyse, collaborate and deliver. We expect our consultants to use these tools confidently, apply professional judgement and remain accountable for the quality of their work.

Our mission is to enable people to live and work to their greatest potential. We value collaboration, respect and delivery quality. Transform Together is going through expansive growth, creating significant opportunities to take on additional responsibility, lead larger engagements, develop colleagues and help shape how we deliver. Your progression will be grounded in your contribution, leadership and the outcomes you achieve for clients.

Your responsibilities

• Lead complex projects and programmes across financial services, aligning scope, delivery approach and success measures to client priorities and business outcomes.

• Mobilise delivery teams and establish clear accountabilities, governance and ways of working across client teams and third-party suppliers.

• Own integrated plans and roadmaps, managing milestones, critical paths, dependencies, resources, budgets and delivery forecasts. Anticipate risks and put practical mitigations in place.

• Assess delivery health, identify the causes of slippage and lead recovery actions, giving sponsors clear options, trade-offs and decisions to keep outcomes achievable.

• Lead senior stakeholder engagement and executive reporting, challenging constructively and building alignment across business, technology and operational teams.

• Oversee implementation, testing, business readiness, cutover and transition into operations, with clear ownership of adoption and benefits realisation.

• Coach consultants and multidisciplinary teams, set high delivery standards and provide constructive feedback that builds capability and confidence.

• Use AI tooling in your own work and help teams adopt it effectively. Identify practical opportunities to improve delivery quality, productivity and client outcomes.

• Strengthen TT’s delivery capability by sharing lessons, improving our methods and reusable assets, and supporting colleagues across engagements.

Essential experience

• Six or more years of relevant professional experience in consulting, project or programme delivery, or business and technology transformation, with evidence of operating at principal / manager level or above, or equivalent responsibility.

• Relevant financial services transformation experience, with an understanding of the demands of a regulated environment. Experience may come from insurance, banking, wealth management, asset management, pensions or other financial services businesses.

• A track record of leading complex initiatives and multidisciplinary teams, taking ownership of delivery outcomes and managing senior stakeholders. We welcome candidates from consulting firms and in-house transformation functions.

Skills and capabilities

• Programme leadership: strong mobilisation, planning, governance, financial management, risk management and recovery skills, with the ability to make sound decisions under pressure.

• Delivery methods: confident creating, managing and working across Agile, Waterfall and hybrid approaches, tailoring planning, backlogs, release management and delivery controls to the programme’s needs. Someone who knows the detail of great delivery and can manage others at pace.

• AI understanding and practical use: a working understanding of generative AI, AI-enabled automation and emerging agentic capabilities, including their strengths and limitations. Evidence of using AI tools regularly to improve activities such as research, planning, analysis, reporting or knowledge management is essential.

• Responsible AI judgement: ability to select appropriate use cases, frame effective prompts, validate outputs and protect confidential information in line with client and company policies. Able to guide colleagues in effective AI use and recognise when specialist input is needed.

• Business and technology fluency: able to translate business objectives into delivery priorities and work effectively with architects, engineers, analysts and operational teams, understanding dependencies across design, build, testing and release.

• Outcome measurement: able to define meaningful KPIs, communicate delivery performance and track adoption and benefits, using evidence to inform decisions.

• Client leadership: clear communication, strong facilitation and the confidence to advise and constructively challenge senior stakeholders, including executive sponsors.

• People and delivery judgement: able to coach others, manage competing demands and understand how scope, resourcing, cost and delivery quality affect client outcomes.

Advantageous experience

• Insurance expertise, including life and pensions, BPA, insurance operations or administration, and the associated customer journeys and transformation challenges.

• Experience leading consulting engagements, delivering AI-enabled change or automation, or relevant project, programme or change management qualifications.

Benefits and perks

• Highly competitive base salary and industry-leading bonus scheme, with the opportunity for shareholding in Transform Together.

• Training opportunities and incentives to support your professional development.

• Life assurance of four times annual salary and private healthcare with a leading provider.

• 25 days’ annual leave plus bank holidays, Transform Together on Tour and quarterly socials.

Right to work

• Applicants must have the legal right to work in the UK. All offers of employment are conditional upon successful completion of a pre-employment right to work check.