Shift Manager

Join to apply for the Shift Manager role at Glenshire Group 5 days ago Be among the first 25 applicants Join to apply for the Shift Manager role at Glenshire Group Shift Manager - Pizza Hut at Glenshire Group About Glenshire Group Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors operating within various sectors including Retail (Eros Retail), Hospitality, Property, Cleaning Hygiene & Business Supplies (Disruptive Brands), Online and Frozen Drinks (Skwishee) space. We are currently recruiting Team Leaders as we add Pizza Hut to our Business portfolio. Shift Manager - Pizza Hut at Glenshire Group About Glenshire Group Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors operating within various sectors including Retail (Eros Retail), Hospitality, Property, Cleaning Hygiene & Business Supplies (Disruptive Brands), Online and Frozen Drinks (Skwishee) space. We are currently recruiting Team Leaders as we add Pizza Hut to our Business portfolio. Reports To: Restaurant General Manager Position Overview: Bearsden As a Shift Leader, you are the day-to-day captain. You keep shifts running smoothly, customers happy, and team members having fun. You value collaboration and organization. Functional Responsibilities

• Identifies and resolves workstation bottlenecks
• Ensures all products served to customers meet quality standards
• Oversees effective preparation of all workstations for peak periods
• Follows all restaurant safety procedures and coaches others
• Actively seeks information on restaurant financial and customer measures
• Demonstrates accountability for growing sales
Leadership Responsibilities
• Acts as a model providing leadership and coaching on an ongoing basis to the team
• Communicates effectively with others
• Trains new team members
• Oversees team members during shifts
• Able to efficiently work around problems
• Demonstrates growth mindset by learning from mistakes
• Respectfully coaches and directs team members
Culture Responsibilities
• Champions Yum!'s culture and values
• Prioritizes customer needs over tasks currently being performed
• Demonstrates positive energy by handling customer issues on the spot
• Makes decisions that help customers
• Coaches team on resolving customer issues
• Fosters a positive relationship with fellow team members and customers
• Embraces a culture of recognition
Educational & Experience Requirements
• Food retail or service industry experience preferred.
• Ability to exceed Customer Satisfaction expectations
• Sound communication and interpersonal skills
Seniority level
• Seniority levelMid-Senior level
Employment type
• Employment typeFull-time
Job function
• Job functionManagement and Manufacturing
• IndustriesExecutive Offices
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• Food retail or service industry experience preferred.
• Ability to exceed Customer Satisfaction expectations
• Sound communication and interpersonal skills